Virtual Tour Studio

Virtual Tour Studio creates interactive 360° tours from panoramas, flat photos, 360° videos, and 3D Gaussian splats.

Product landing page: https://pano.cool/products/virtual-tour-studio
Editor: https://pano.cool/design

How to: go to https://pano.cool/account or open the Your account tab in the dashboard.

• Update profile basics: Name, Username, Email (when email update is allowed), and Biography. Your username is part of your tour links, so read Change your username before you change it.
• Change avatar image (max 2MB per file).
• Enable/disable portfolio page visibility, and quickly open your public profile.
• Manage User aliases (Super Cool and Business) with Add aliases (or Manage aliases) under Username:
  • add/remove aliases (up to 2),
  • an alias follows the username rule (see Change your username) and is kept in lower case; it can’t be one someone already uses as an alias,
  • use aliases as alternate profile brands for share links: pano.cool/@{user-alias}/{project-slug}.
• If user aliases are not available on the current plan, clicking alias management opens an upgrade modal.

How to: go to https://pano.cool/account and edit Username, then click Save. A username can use letters, numbers, dashes, underscores and dots, with at least one letter or number. It can’t contain PanoCool’s name (in any spelling, such as pano.cool or pano_cool) or be a reserved word such as admin or support. Usernames are first come, first served.

Your username is part of your tour links (pano.cool/@{username}/{project-slug}) and of your portfolio page (pano.cool/@{username}). PanoCool doesn’t redirect an old username, so when you change it:

• Links with the old username stop working and show a “not found” page. That includes the links in embed codes, QR codes and Snapshot photos made before the change. Some old links can keep opening for up to a week, then stop.
• Your old username becomes free, so someone else could take it.
• Links by project ID (pano.cool/p/{project-id}), white-label domain links and custom domains don’t use your username, so they keep working.
• Share gives links with the new username from then on.

To keep the old links working:

• Add the old username as a user alias (Super Cool and Business): under Username, click Add aliases (or Manage aliases) and enter it. Its links work again, with any mix of capital letters. Aliases follow the username rule, so this works for nearly every old username; the exceptions are one with another character, such as a +, and one that contains PanoCool’s name.
• Or change the username back. This works on any plan, as long as nobody else has taken the old username: links with it work again. On Super Cool or Business, you can still share under the new name: add the new username as a user alias, then in Share › View links star its link (Make this your default link format).

Otherwise, replace the old links wherever you shared them: copy each tour’s new link from Share, and copy its embed code or download its QR code again. Links by project ID never change, so they’re the safest to print or embed.

• Support max 32000 pixels resolution photos, max 300mb file size
• Format: jpeg, jpg
• Photo: full sphere, partial panorama, flat photo (normal photo)

How to start a tour:

1. Click Create on your projects page at https://pano.cool/projects or go straight to the editor at https://pano.cool/design to start.
2. Drop your photos on the page, or click Select files. Each photo becomes a scene. 360° videos and 3D Gaussian splats are added the same way. To try the editor first, pick one of the sample panoramas under “No pano? Try one of these”.
3. Add more photos later in the Scenes tab with Add.
4. Link the scenes to each other (see Navigation hotspot styles), add hotspots (see Create hotspot), and choose a look in the Theme tab.
5. Click Share at the top right to get the tour’s link (see Sharing).

Sign in to keep your tour: while you’re signed out, a tour’s changes aren’t synced to your account. Once you’re signed in, Virtual Tour Studio saves your tours to the cloud automatically, so you can close the editor and carry on later from your projects page. Sharing also needs you to be signed in.

Videos of a whole tour, from shooting with an Insta360 or DJI camera to sharing, are listed under Build a tour with your camera.

• Format: MP4 (equirectangular 2:1 recommended for best results)
• Upload flow:
  • Before uploading, you can trim the video to keep only the needed segment
  • Video is then uploaded and processed for web playback
  • Scene shows Processing… while transcoding is running
  • Scene becomes playable once processing is complete
• Scene thumbnail:
  • A thumbnail is auto-generated from the video (best effort)
  • You can replace it manually from Scene Menu → Change thumbnail
• Scene settings for video:
  • Start time (set where the video should begin)
  • POV (point of view)
  • Autoplay
  • Muted
  • Loop
  • Show controls
  • Volume
  • Reset to default is available in the Video Settings modal
• 360° video scenes need the Super Cool or Business plan. A video can be up to 20 GB on Super Cool, and up to 30 GB on Business.

Tutorials:

• Video: Upload and Share 8K 360 Video

• Format: .compressed.ply, .ply, .spz
• Different view mode: Orbit mode or First Person mode

Tutorials:

• Video: Turn a Single Photo into a 3D Walkthrough Scene

How to add a hotspot:

1. In the editor, open the Elements tab.
2. Click an icon under Icons (View All opens the whole icon library), or click Insert text to pano under Texts. The hotspot is placed in the middle of the current view and selected. Right-clicking the panorama also offers Insert icon, Insert text, Insert image and Insert icon with action.
3. Drag the hotspot to where it should be.
4. To make it do something, click Interactions in the toolbar above the panorama. Under Click, choose Navigate to another scene (panorama), Open popup, Open a link, Open a photo gallery or Change view. Under Hover, Show tooltip adds a tooltip.

To place an image or a video, upload it in the Library tab (Assets), then click it. Hotspots can’t be added to 360° video or 3D Gaussian splat scenes.

To show a hotspot in other scenes too, copy it: right-click it and choose Copy, open the other scene, then right-click the panorama where it should go and choose Paste copied element. Do the same for each scene. Duplicate in the same menu adds a copy next to it in the same scene. Each copy is a hotspot of its own, so a later change has to be made to each one. To keep a hotspot for later, choose Save to library… in the same menu (Cool, Super Cool and Business; see Library tab).

How to add a hotspot that opens a video:

1. Add an icon as above, or right-click the panorama and choose Insert icon with action › Popup.
2. With the icon selected, click Interactions, then Open popup under Click. The popup editor opens. If the hotspot already has the action, click Create popup (or Edit popup) under it.
3. In the Content tab, click the video button (the YouTube icon) in the toolbar. Embed video URL takes a YouTube, YouTube Shorts, Vimeo or TikTok link; Upload video from device takes an MP4 file up to 20 MB, or up to 500 MB on the Super Cool and Business plans.
4. Click Save popup.

To have the video fill the screen as soon as the popup opens, tick Autoplay and then Play full screen in step 3’s Embed Video dialog (YouTube and Vimeo links). For an uploaded video, select it in the editor and tick Autoplay and then Full screen in its toolbar. See Play full screen in Popup appearance for what visitors see.

To make the popup bigger, up to covering the screen, change its size in the popup editor’s Appearance tab: see Popup appearance.

To show a PDF instead of a video, such as a brochure or a car’s information sheet, click Insert a PDF (the PDF icon) in step 3 and upload it; that needs the Cool, Super Cool or Business plan. For a web page, click Embed a web page (the window icon) and paste its link or embed code. See PDF document and Web page in the Popup content section.

To play a video on the panorama itself instead, add it from Library › Assets as a video hotspot. Video Options in its toolbar sets Autoplay, Loop, Controls and Muted.

• Create icon hotspot:
  • 100000 free icons to select.
  • change icon color, opacity
  • animation for icon
• Create image hotspot:
  • format: jpeg, gif, png.
  • change opacity
• Create video hotspot:
  • format: mp4
  • settings for loop, autoplay, mute.
  • change opacity
• Create text hotspot
  • set font size, font family, color, opacity
• Hotspot Display Modes
  • Stitched Mode: The hotspot is attached to the panorama surface. It will scale with zoom (gets bigger when zooming in, smaller when zooming out). Feels like part of the image — similar to a patch on the pano
  • Fly Mode: The hotspot floats above the panorama. Its size stays constant, regardless of zoom level. Useful when you want the hotspot to remain clearly visible at all times
• Hotspot visibility (zoom-based)
  • When a hotspot is selected, open Visibility in the hotspot toolbar (eye icon).
  • Always show (default): the hotspot is visible at every zoom level. Existing hotspots without visibility settings behave this way.
  • Show at certain zoom levels: the hotspot appears only when the viewer zoom is within a range you set.
  • Use the dual-handle slider to set the range from zoomed out to zoomed in (0% = fully zoomed out, 100% = fully zoomed in). You can also type values in the number fields.
  • The range is clamped to your tour’s min/max zoom limits (set in Project Settings → View settings).
  • When you first switch to zoom-based visibility, PanoCool suggests a sensible default: visible from the current zoom level inward (more zoomed in).
  • While editing, the selected hotspot stays visible so you do not lose it while adjusting the range; unselect or publish the tour to preview hide/show as visitors will see it.
  • Available for icon, image, video, text, HTML, and polygon hotspots.
• Hotspot actions:
  • click to open popup: write the popup’s content in a rich text editor, with images, videos, web pages and PDF documents, a 360° view of a scene and photo galleries — see the Popup content section
  • click to open other scene (panorama), we can call this is navigation hotspot — see the Navigation hotspot styles section, and the Go to scene settings section for its transition and arrival view
  • click to open a new link, can open in current tab or in a new tab
  • click to open a photo gallery: JPG, PNG or WebP photos, up to 20 MB each
  • click to change to different view
  • mouse hover to show tooltip

Tutorials:

• Video: Hide and Show Hotspots by Zoom Level

A navigation hotspot is any hotspot with a Go to scene action, such as the one created by dragging a scene from the scene list onto the panorama. It can use three different looks, and you can switch between them at any time.

How to link two scenes:

1. Open the scene the link starts from: click it in the Scenes tab.
2. Drag the scene to go to from the Scenes tab onto the panorama, at the spot where the link should be. A navigation hotspot is created there, already set to Go to scene.
3. To turn a hotspot you already placed into a link instead, select it, click Interactions, choose Navigate to another scene (panorama), then click Select scene and pick the destination.

A link goes one way: to walk back, add a link in the other scene too. Dragging scenes onto the panorama works on a computer, not on a phone. To connect many scenes at once, see the Street View Arrows add-on and AI Auto Connect.

To choose the transition visitors see, or where they look when they arrive, see Go to scene settings.

• Icon: a single icon picked from the icon library.
• Callout: a marker with a line to a label showing text, the destination scene thumbnail, a custom image, or an icon.
• Circle portal: a circle that opens into the destination scene thumbnail with a title badge when the visitor hovers it or looks at it.

How to switch style:

• Select the navigation hotspot, then click Change style in the small toolbar that appears above it.
• Right after creating a navigation hotspot by dragging a scene, the tip that appears also offers Change style.
• In the panel, choose Icon, Callout, or Circle portal. The style in use is highlighted and marked (current).
• Choosing Icon when the hotspot is already an icon opens the icon picker so you can pick a different icon.

What is kept when switching:

• The Go to scene action and the hotspot position are always kept.
• The label is carried over (Callout text ↔ Circle portal title), together with its translations. If you never edited it, the new style uses its own default; a Callout with no label of its own falls back to the name of the destination scene.
• Colors are matched by role, so a marker color stays a marker color and label background and text stay label background and text. They are carried only when you customized them — a hotspot still using the theme colors or a default palette keeps following the defaults of the style it becomes.
• The image setting is carried over: linked scene thumbnail, custom image, or no image. Circle portal cannot show an icon, so a Callout set to an icon switches to the linked scene thumbnail.
• The label font size is carried over, unless it falls outside the range the new style allows.
• The icon of an icon hotspot is remembered, so switching to Callout and back restores it.
• Settings the new style has no equivalent for (for example callout line height, or circle size) use its own defaults, or your default preset for that element when you saved one.

Notes:

• Callout and Circle portal are sized by their own settings, so they do not show the resize and rotate handles that icon hotspots have.
• Switching style is available on all plans. Default presets applied during the switch require the Cool, Super Cool or Business plan — see the Callout Presets section.

Tutorials:

• Video: Circle Portal Hotspot

The Go to scene action of a navigation hotspot has its own settings: the destination scene, the transition visitors see on the way there, and, if you want, the view they arrive at. Each hotspot keeps its own settings, so two links to the same scene can use different transitions. These settings are available on all plans.

How to change them:

1. Select the navigation hotspot, then click Interactions in the toolbar above the panorama.
2. Under Click, click the destination scene’s picture in the Go to scene action. The Go to scene panel opens.
3. Change Destination scene, Transition or View (optional) as described below. Changes apply at once.

Right-click › Insert icon with action › Navigation opens the same panel for the new icon, starting with the list of scenes; click Done when finished.

Destination scene:

• Click the scene’s picture to pick another scene. The scene the hotspot is in can’t be picked.
• In a tour with only one scene, upload the destination panorama from the panel with Select file.
• Picking another destination clears the arrival view, because that view belonged to the old scene.

Transition:

Click the name of the current transition, then pick one: it applies at once, without a Save step. New links start with Fade.

• Fade: the next scene fades in (1 second).
• 3D: the camera moves toward the hotspot while the next scene fades in, as if the visitor walks there. See 3D transition below.
• Simple crossblending: a fade that starts slowly and speeds up (1 second).
• Zoom blend: the view zooms in while the next scene fades in (2 seconds).
• Black-out: fades to black, then to the next scene (2 seconds).
• White-flash: the view flashes white, then shows the next scene (1 second).
• Right-to-left, Top-to-bottom and Diagonal: the next scene wipes across the screen in that direction (1 second).
• Circle open, Vertical open and Horizontal open: the next scene opens out from the middle of the screen in that shape (about 1 second).
• Elliptic + Zoom: the next scene opens out as an ellipse while the view zooms (1 second).

Only 3D has a duration you can change. The other transitions always take the time shown.

3D transition:

When Transition is 3D, two more settings appear:

• Duration (seconds): how long the move and the fade take, from 0.3 to 2 seconds (1.2 by default).
• Camera travel (m): how far the camera moves toward the hotspot, from 0.5 to 9 metres. Leave it empty (Auto) to use the hotspot’s own distance, up to 4 metres.

The camera moves only between two full 360° photos. Visitors see a short plain fade instead when either scene is a flat photo or a partial panorama, when the destination is a 360° video or a 3D Gaussian splat scene, when they are in VR, and when their device is set to reduce motion. An arrival view doesn’t stop the move: it only sets which way visitors face when they arrive.

View (optional):

The direction visitors face when they arrive, and how far they are zoomed in. Without one, they arrive at the destination scene’s starting view (Initial View in its Scene Settings, see the Scene Menu section).

1. Click Set view.
2. Drag the preview to where visitors should look, and zoom in or out if needed.
3. Click Save. A small picture of the view replaces Set view; click it to change the view again.

Clear removes the arrival view, so visitors arrive at the scene’s starting view again.

Street View arrows don’t use these settings: their transition is set once for the whole tour, in the 3D Transitions tab of the add-on (see Street View Arrows add-on).

A popup (the Open popup interaction of a hotspot or a theme menu item) is written in a rich text editor. Besides text, it can hold images, videos, web pages and PDF documents, a 360° view of one of the tour’s scenes, and photo galleries. Everything here is available on all plans, except uploading PDF documents, which needs the Cool, Super Cool or Business plan. The popup’s colors, size and spacing are set in the editor’s Appearance tab: see Popup appearance.

Toolbar:

• Point at a toolbar button, or move to it with the Tab key, to see its name and keyboard shortcut. The first name appears after a short moment; moving along the toolbar shows the next one at once.
• Shortcuts on a Mac: Bold ⌘B; Italic ⌘I; Underline ⌘U; Strikethrough ⇧⌘S; Heading 1, 2 and 3 ⌥⌘1, ⌥⌘2 and ⌥⌘3; Bulleted list ⇧⌘8; Numbered list ⇧⌘7; Quote ⇧⌘B; Align left, center and right ⇧⌘L, ⇧⌘E and ⇧⌘R; Undo ⌘Z; Redo ⇧⌘Z.
• On Windows and Linux, Ctrl takes the place of ⌘, Alt of ⌥ and Shift of ⇧: for example Ctrl+Shift+S for Strikethrough.
• The same toolbar, with the same names and shortcuts, appears in the other rich text editors of the tour editor.

Web page:

Visitors see a page from another website inside the popup: a map, a booking calendar, a form, a 3D model or another tour.

1. Click Embed a web page (the window icon) in the toolbar.
2. In Link or embed code, paste the page’s link, or the embed code from the site’s share or embed option. Embed code also fills in its size and options. Links that start with http:// are changed to https://.
3. Size: 16:9 (the default), 4:3, 1:1 or 9:16, or Fixed for the popup’s full width at a set Height, from 50 to 5,000 px. A document or a form often reads best at a fixed height.
4. More options (optional):
   • Title: what screen readers say for the page. Left empty, it is the site’s name.
   • Allow fullscreen and Show scrollbars: both on to start with.
   • Permissions: what the page may use. Autoplay sound and video, Motion sensors and VR and Copy and share are on to start with; Camera and microphone and Location are off. Browsers still ask visitors before a page uses their camera, microphone or location.
5. Click Embed.

To change or remove a page you embedded, select it first. A click on the page goes to the page itself, so select it from the keyboard: click in the line just below it and press the up arrow key (↑). It gets a blue outline, with a pencil button to change its link, size and options, and a trash button to remove it. The toolbar’s Embed a web page button always opens an empty dialog for a new page.

Some sites don’t allow their pages inside another website: the frame then stays empty or shows an error such as “refused to connect”. Use the site’s embed code when it offers one. YouTube, Vimeo and TikTok links go in the video button instead, and the dialog says so.

A PDF is easiest to add with Insert a PDF (see PDF document below). Without the Cool, Super Cool or Business plan, a PDF that’s already online can be shown as a web page:

• Google Drive (shows on phones and computers): share the PDF with Anyone with the link, copy its link, and replace everything from /view on with /preview, so the link ends in /preview. Paste that. The code from Drive’s Embed item… works too: open the PDF, choose ⋮ › Open in new window, then ⋮ › Embed item… there. Drive’s ordinary share link shows “You need access” in the popup instead.
• A link straight to a PDF file, such as one on your own website: computers show it, but most phones can’t show a PDF inside a popup (iPhones show only its first page). Put it on Google Drive when visitors use phones.

PDF document (Cool, Super Cool and Business plans):

Visitors flip through a PDF’s pages inside the popup, such as a brochure, a car’s information sheet, a menu or a price list. They can open any page full screen to zoom in, and open the whole PDF in a new tab. It looks the same on phones and computers.

1. Click Insert a PDF (the PDF icon) in the toolbar.
2. Click Choose a PDF, or drop a PDF onto the dialog: up to 20 MB. Its pages are added one by one. A PDF with more than 30 pages shows its first 30 here.
3. Show an Open PDF link (on by default): visitors can open the whole PDF in a new tab, every page included.
4. Click Insert.

In the editor, click the PDF to select it, then click the pencil button to change it (Replace PDF… picks another file) or the trash button to remove it.

• The PDF and its pages count towards your storage.
• A PDF with a password can’t be added: save a copy without the password first.
• In the popup, pages show as pictures: their text can’t be selected, and links in the PDF don’t work there. Open PDF opens the PDF itself, where they do. Screen readers read each page’s text.
• On the Hobby plan, Insert a PDF says which plans include it and offers See plans. PDFs already in a tour keep showing to visitors if the plan changes.

360° view of a scene:

Visitors look around one of the tour’s scenes inside the popup, without leaving the scene they are in.

1. Click Insert a 360° view of a scene in the toolbar.
2. Pick a scene. Only photo scenes are listed: 360° videos and 3D scenes can’t be shown this way yet. With more than six photo scenes, a search field appears.
3. Starting view: drag the preview to choose where visitors start looking. Without that, the view starts where the scene starts in the tour; Use the scene’s starting view goes back to it.
4. Size: 16:9 (Landscape, the default), 4:3 (Standard), 1:1 (Square) or 9:16 (Portrait).
5. Show a “Go to this scene” button (off by default): pressing it closes the popup and takes the visitor into that scene, facing where they were looking in the small view.
6. Click Insert.

In the editor, the view shows its starting view and the scene’s name. Select it, then click the pencil button to change it or the trash button to remove it. If the scene is later deleted from the tour, the block says so and offers Choose a scene…; until then visitors don’t see the view.

What visitors see:

• The scene’s picture first; the view loads when it comes into sight in the popup.
• Drag to look around. The fullscreen button opens the view full screen, on browsers that allow it (iPhones don’t). The mouse wheel zooms in full screen; in the popup it scrolls the popup.
• If the view can’t load, it says so and offers Try again.

Photo gallery:

A gallery inside the popup sits among its text. It is not the Open a photo gallery interaction, which opens a gallery on its own.

1. Click Insert a photo gallery in the toolbar.
2. Click Add photos, or drop photos onto the dialog: JPG, PNG or WebP, up to 20 MB each. A photo that fails to upload offers Try again.
3. Add a caption to any photo (up to 300 characters), and change the order with the up and down arrows.
4. Layout: Slideshow shows one photo at a time with its caption below; Grid shows every photo at once, as tiles.
5. Size (slideshow) or Tile shape (grid): 16:9, 4:3 (the default), 1:1 or 9:16.
6. Click Insert. Closing the dialog with changes not inserted asks first.

In the editor, select the gallery, then click the pencil button to change it or the trash button to remove it. Visitors swipe through a slideshow or use its arrows, with a counter such as “2 / 5” showing where they are. Clicking any photo opens it full screen.

Notes:

• Reusable popups can hold 360° views and galleries too, and the reusable-content picker previews them.
• Duplicating a project: a 360° view in the copy shows the copy’s own scene. Gallery photos are copied like any other image in the popup.
• Translations: Translate with AI translates gallery captions with the rest of the popup. In Edit translations…, a gallery’s captions can’t be changed by hand yet. The labels visitors see on views and galleries, such as “Go to this scene” and “Next photo”, are among the viewer’s own labels there.
• VR: a 360° view or a web page can’t be shown inside a VR popup; the popup says so and offers Exit VR to view. A gallery shows its photos as a grid of tiles, without captions. A PDF shows its first page, with Exit VR to read every page when it has more.

The popup editor’s Appearance tab sets a popup’s colors, size and spacing, for a hotspot’s popup and a theme menu item’s popup alike. The Live preview shows the result; click Save popup to keep it. Everything here is available on all plans.

• Colors: Popup background (white to start with) and Overlay, the color laid over the tour around the popup (half-transparent black to start with).
• Size:
  • Width, in pixels: 600 to start with.
  • Height: Auto (the default) makes the popup as tall as its content, up to Max height. Fixed sets a height in pixels, and longer content scrolls inside the popup.
  • Max width and Max height, in percent of the tour’s window: 90 to start with. The popup never grows past them, so on a small screen a wide popup shrinks to fit.
• Spacing and corners: Padding, the space between the popup’s edge and its content (24 px to start with), and Corner radius (16 px).

Visitors close a popup with the close button on its top-right corner, or by clicking or tapping the tour around it.

Make a popup cover the screen:

For a video that should fill the whole screen, Play full screen (see the video notes below) is simpler and doesn’t depend on these settings.

1. In the popup editor, click the Appearance tab.
2. Under Size, set Width to 4000, and Max width and Max height to 95.
3. Under Height, click Fixed and set it to 4000. The popup then grows until the maximums stop it, so it covers 95% of the tour’s window on every screen. For a video, Auto often looks better: the popup is then only as tall as the video, in the middle of the screen.
4. Under Spacing and corners, set Padding and Corner radius to 0, so the content reaches the popup’s edges.
5. Click Save popup.

• Why 95 and not 100: at 100 the popup covers the window edge to edge, but its close button, which sits on the popup’s corner, is then mostly off the screen, and no part of the tour is left to click to close the popup. At 95 a thin edge of the tour shows, and the close button stays in view.
• Dark backgrounds: the close button takes the popup’s background color and has a dark ×, so on black or another dark color it is hard to see.
• The tour’s window, not the whole screen: the browser’s own bars stay, and on a website that embeds the tour, the popup covers only the tour’s frame. Once a visitor has put the tour in full screen with the tour’s full-screen button, the popup covers the whole screen; iPhones don’t allow that.
• Videos keep their shape, so a video seldom fills the popup exactly:
  • An uploaded video spans the popup’s full width. On a computer, a landscape (16:9) video is then usually a little taller than the popup, so its bottom, with the player’s controls, shows only when visitors scroll the popup.
  • A YouTube, Vimeo or TikTok video stops growing at 640 px tall, or at 70% of the window’s height, so on a computer it doesn’t reach the popup’s edges.
  • To watch on the whole screen, visitors press the full-screen button in the video’s player.
  • Play full screen: to have a video fill the screen as soon as the popup opens, whatever the popup’s size, tick Autoplay and then Play full screen in the Embed Video dialog (YouTube and Vimeo; TikTok has no such option). For an uploaded video, select it in the editor and tick Autoplay and then Full screen in its toolbar. Computers, Android phones and iPads then show the video on the whole screen. iPhones, and a popup opened from a shared link (see Deep Link Pro add-on), show it over the tour’s whole window, with the browser’s bars. From a shared link, browsers usually don’t start a video with sound by itself: visitors press play, unless Muted is ticked. An uploaded video with Controls off has no play button, so tick Muted for it too. The button in the top-right corner or Esc puts the video back in the popup, and so does the player’s own full-screen button when the video fills the whole screen; an uploaded video also goes back by itself when it ends.

Reusable content lets an editor create a popup or photo gallery once and use it in multiple interactions in the same virtual tour. When the shared popup or gallery is edited, every linked hotspot, theme menu item, or supported theme layout action is updated automatically.

• Supported reusable content:
  • Popups, including rich content, embedded images or videos, and appearance settings.
  • Photo galleries, including photos, captions, gallery style, and modal settings.
• Scope: the reusable library belongs to one project. It is not an account-wide library and its items cannot be selected directly from another project.
• Browsing: the project’s reusable popups and galleries are also listed in the Library tab under Content, where one can be inserted as a new element that opens it.
• Plan: creating, linking, promoting, or detaching a reusable popup copy requires the Super Cool or Business plan. Previously linked content remains visible and editable if the plan later changes.

How to create or use reusable content:

1. In a hotspot’s Interactions settings, or in a compatible theme menu/layout action, choose Open popup or Open a photo gallery.
2. Open the action’s additional options and choose one of these commands:
   • Create reusable popup/gallery: start new shared content and link the current action to it.
   • Choose existing popup/gallery…: open the reusable-content picker.
3. The picker contains two tabs:
   • Reusable library: persisted reusable content already created in this project.
   • Saved in project: existing non-reusable popup or gallery content that can be promoted to reusable content.
4. Search by scene, hotspot, menu, or content. Items can be previewed before selection. Reusable items can also be renamed and edited from the preview.
5. Select an item to link the current interaction to it. If an item from Saved in project is selected, PanoCool converts that saved content into one reusable item and links both the original location and the current interaction to it.

Shared editing behavior:

• A linked editor displays Used in N places. Changes apply everywhere.
• Select Show locations to see where the reusable content is currently used.
• Saving changes to linked content updates every usage; it does not create a separate copy.
• For a linked popup, select Detach copy to create and link an independent reusable popup. Save pending popup changes before detaching. Later edits to the detached copy do not affect the original reusable popup.
• Multi-language translations for reusable popup/gallery content are shared with the resource and therefore apply to all of its usages.
• PanoCool prevents a reusable item from being deleted while it is still linked. Remove or replace all of its usages before deleting it.

Media, storage, and duplication behavior:

• When inline content is promoted, its images and other uploaded media are safely copied into project-owned reusable content. The source action is then linked to the new reusable item. Unreferenced old media is cleaned up in the background and the user’s storage usage is updated automatically.
• Cleanup runs in the background, so a successful promotion does not wait for media cleanup to finish.
• Duplicating an entire project creates independent reusable items and independent media files in the new project. Editing the duplicated project’s reusable content does not affect the original project.
• Duplicating a scene keeps links to the same reusable items because the new scene remains in the same project. Editing that shared content affects usages in both the original and duplicated scenes. Scene-specific and hotspot-specific translations are copied to the duplicated scene, while reusable-content translations remain shared.

Common questions:

• Why did changing one popup/gallery update several places? It is reusable content shared by every listed usage. Use Show locations to review them.
• How do I reuse content that already exists in the tour? Choose Choose existing popup/gallery…, open Saved in project, and select the content to promote.
• Why is reusable content missing from another project? Reusable content is project-scoped. Each project has its own reusable library.
• Why can’t I delete reusable content? It still has one or more linked usages. Remove or replace those links first.
• Why am I seeing an upgrade prompt? Creating, choosing, promoting, and detaching a reusable popup copy are Super Cool and Business features.

Open one tour on a domain you own, such as tour.villarosa.com.

• How to: in the editor, click Share, then Custom Domain. Enter the domain, then add the DNS record the dialog shows at your DNS provider: a CNAME record for a subdomain, or an A record for a root domain. If the dialog asks you to prove you own the domain, add the TXT record it shows as well (see If your domain is already used on Vercel).
• Available on the Cool plan (1 custom domain; a Cool subscription from before November 2026 whose owner already had a custom domain keeps up to 5), the Super Cool plan (up to 10) and the Business plan (no limit).
• One domain per project. The tour opens at the domain’s root (https://tour.villarosa.com). Other paths on that domain don’t open tours.
• Once the domain is verified, Share › View links lists a Custom domain link.
• To put all your tours on one domain, use White Label: https://pano.cool/docs/virtual-tour-studio/white-label

Tutorials:

• Article: Add a Custom Domain for Your Virtual Tour
• Article: Why Is My Custom Domain Not Verified?

PanoCool tours are served by Vercel, and one domain can open only one site there. When your domain is already used by another Vercel project or account, Share › Custom Domain shows one of two messages, and each has its own fix:

• “Verify you own this domain”, with a TXT record: another Vercel account uses the domain, or the main domain it belongs to, for example because your website is hosted on Vercel. Add the TXT record at your DNS provider, then click Refresh. Nothing has to be removed from that account.
• “This domain is already linked to another project.”: another project, such as another PanoCool tour or your white-label domain, already has this exact domain. Remove it from that project first, then add it again.

Either way, if a project in your own Vercel account serves the exact address you want for the tour, remove the domain from that project (in Vercel, the project’s Settings › Domains) or use another subdomain, such as tour.yourdomain.com.

The dialog says “Verify you own this domain” and shows a TXT record. The domain, or the main domain it belongs to (yourdomain.com for tour.yourdomain.com), is linked to another Vercel account, usually the one that hosts your website. You don’t need to remove anything from that account:

1. At your DNS provider, add the TXT record from the dialog: Name _vercel, and the Value exactly as shown (it starts with vc-domain-verify=). Keep the CNAME or A record as well.
2. Click Refresh in the dialog. Until the record is found, the domain shows Needs verification and Refresh says “Not verified yet”. DNS changes can take a few minutes to several hours.
3. Once the record is found, the domain shows Propagating (during its first two days) or Active, and Share › View links lists it.

• The record only proves that you own the domain. It doesn’t move the domain out of the other Vercel account, and your website there keeps working. You can delete the record once the domain is verified.
• Every domain has its own value. If _vercel already has a TXT record for another domain, add this one as another _vercel record instead of changing that one; the dialog says so when it finds one.

Adding the domain says “This domain is already linked to another project.” That exact domain is already connected to another project, such as another of your PanoCool tours or your white-label domain:

1. Remove it there first. For a tour, open that tour’s Share › Custom Domain, click the trash icon, then Remove domain. A white-label domain is removed in Account settings › Custom domain.
2. Wait a few minutes, then add the domain to this tour again.

If you can’t find where the domain is used, email support@pano.cool with the domain name.

White-label domains (Account settings › Custom domain › White-label domain):

• “This domain is already being used by another project on Vercel.”: remove the domain from that project, such as a tour’s custom domain, then click Connect domain again.
• “This domain is already in use.”: it’s already a PanoCool account’s white-label domain. If that isn’t your account, email support@pano.cool.
• “Verification required”, with a TXT record: the domain, or the main domain it belongs to, is used in another Vercel account, usually the one that hosts your website. The domain doesn’t open your tours until the record is in, even when its CNAME or A record is right. Add the TXT record at your DNS provider (Name _vercel, and the Value exactly as shown), keep the CNAME or A record, then click Verify DNS. It says “Not verified yet” until the record is found, and the card checks again each time you open it. Nothing has to be removed from the other Vercel account, and you can delete the record once the card says Active and verified.

Put every tour you own on one domain of your own: tours.yourbrand.com/villa-rosa instead of pano.cool/@username/villa-rosa.

• Available on the Super Cool, Business and Enterprise plans. White Label is part of these plans, not a separate program or add-on.
• One white-label domain per account. It serves every tour you own, with no limit on the number of tours or on views.
• How to: go to Account settings › Custom domain at https://pano.cool/account/settings?tab=domain and find White-label domain. Enter the domain, for example tours.yourbrand.com, and click Connect domain. Add the DNS record the card shows at your DNS provider (a CNAME record for a subdomain, an A record for a root domain, and a TXT record when the card asks you to verify the domain; see If your domain is already used on Vercel), wait for DNS to update, then click Verify DNS. The card says Active and verified when the domain works.
• Tours open on the domain by their project slug (tours.yourbrand.com/{project-slug}). A tour still on the default untitled-project slug has no white-label link until you set one in Share › View links › Change project slug.
• A slug that matches a PanoCool page, such as gallery or pricings, has no white-label link. Pick another slug.
• Links by project ID (tours.yourbrand.com/{project-id} or tours.yourbrand.com/p/{project-id}) open the tour on pano.cool instead, so the domain only shows your own tours.
• Only tours you own open on your domain. A tour someone shared with you through Manage Access stays under its owner’s links.
• To share the white-label link by default, open Share › View links and star the White label domain link (Make this your default link format). The Share panel, embed code, and QR code then use it.
• The domain’s home page (tours.yourbrand.com) shows your portfolio page when it is public, and a private notice when it isn’t. Turn it on with Make portfolio public on the White-label domain card; the domain shows the change within a minute. On your portfolio page (pano.cool/@{username}), choose which tours it lists. Listed tours also appear on the PanoCool Cool Feed.
• Search engines: while your portfolio is public, the domain has its own sitemap at tours.yourbrand.com/sitemap.xml, also named in its robots.txt. It lists the home page and every tour your portfolio lists that has a white-label link, and it updates by itself within a day or two of a change. You can submit it in Google Search Console. A domain whose portfolio is private has no sitemap.
• Nobody signs in on a white-label domain. You, your team, and your clients sign in on pano.cool.
• Removing the domain, or moving to a plan without White Label, disconnects it, and links on the domain stop working.

Tutorials:

• Article: Set Up a White-Label Domain for All Your Virtual Tours

Both put tours on a domain you own. White Label puts all your tours on one domain; a custom domain gives one tour a domain of its own.

You can use both: all your tours on tours.yourbrand.com, and a client’s main tour also on tour.client.com.

Tour links on a white-label domain have a single path segment: tours.yourbrand.com/{project-slug}. Nested paths such as tours.yourbrand.com/{client-name}/{tour-name} are not supported and show a “not found” page. To organize tours by client:

• Put the client’s name in the slug: tours.yourbrand.com/acme-lobby, tours.yourbrand.com/acme-rooftop. Set it in Share › View links › Change project slug. Slugs use letters, numbers, and hyphens, and each one is unique in your account.
• Give a client’s tour its own custom domain, such as acme.yourbrand.com or tour.acme.com. Each custom domain opens one tour: Super Cool has up to 10, and Business has no limit on them. See https://pano.cool/docs/virtual-tour-studio/custom-domain
• Embed tours on pages of your own website, such as yourbrand.com/clients/acme/lobby, with Share › Embed code. Your website controls those URLs.

Inside a tour, the branding is yours to set:

• Logo: themes show the PanoCool logo until you change it. Open the Theme tab and click the logo on the tour to replace it with your own, choose where it links, or hide it (Cool, Super Cool and Business). See Change or hide the logo.
• Colors and fonts: Theme tab.
• Browser tab icon: upload your own favicon in Metatags › Advanced options (Super Cool and Business).
• Title, description, and link-preview image: Metatags tab. Without a title, the tour uses its project name. The link-preview image is made from your tour’s photos, with its name and a QR code, unless you use your own. A password-protected tour shows PanoCool’s image until you pick a design or your own image. See Link-preview image.
• Password screen: show your own logo, or none, in Share › Password Protection › Advanced options (Super Cool and Business).
• Contact details: some themes have a company card that shows PanoCool’s contact details until you enter yours.
• Loading screen: a neutral spinner with no PanoCool name or logo. It can’t be customized.

PanoCool still appears in a few places outside your tours:

• The portfolio page at the domain’s root ends with a “Powered by PanoCool” line, and it uses PanoCool’s favicon and link-preview image.
• A link that matches no tour shows PanoCool’s “not found” page. A private portfolio shows a PanoCool notice.
• Photos and media load from media.pano.cool, which visitors only see in browser developer tools.
• Links by project ID open on pano.cool.

Studios and agencies use PanoCool to make tours for their clients. The usual questions:

• Limits: no limit on clients, projects or tour views; panoramas per tour depend on the plan (50 on Hobby, 200 on Cool, 1,000 on Super Cool, 2,000 on Business). One white-label domain per account. Custom domains, one per project: up to 10 on Super Cool, no limit on Business. Storage is 200 GB on Super Cool and 1 TB on Business, with storage add-ons for more. Up to 2 collaborators per project on Super Cool; on Business, your team works on all your projects (see Business team), and up to 5 outside collaborators per project besides it.
• Client tours: keep each client’s tours as projects in your account. With White Label they all open on your domain. Each project has its own theme, logo, colors, fonts, favicon, and meta tags, so each tour can carry its client’s brand.
• Client access: there is no separate client dashboard, and nobody signs in on a white-label domain. Each client signs in on pano.cool with their own PanoCool account (a free account works). Invite them to their tours with Share › Manage Access: Can view for read-only access, Can edit to let them make changes. A client sees only the projects shared with them. Inviting needs Super Cool or Business on your account.
• Your team: each person signs in with their own account. Sharing one account between several people is against the Terms of Use. On Business, invite your team on the Team page: each member works on your projects with their own account, on your plan. See Business team. On Super Cool, invite teammates to projects with Can edit. For your own seats, price or terms, ask about Enterprise: see Enterprise.
• Ownership: PanoCool only tracks who owns each project. You and your client decide whether a tour stays in your account or moves to theirs. To hand a tour over, use Share › Transfer or copy and pick Transfer ownership (both accounts need Super Cool or Business). You become an editor once the client accepts. A transferred tour no longer opens on your white-label domain, because your domain only opens tours you own. To give a client a tour of their own while keeping yours, pick Send a copy instead (both accounts need Super Cool or Business). See Transfer or copy.
• Subscription: tours stay online under their owner’s plan. When the owner’s subscription ends, their tours are set to Inactive, and their custom domains, white-label domain, collaborators, and aliases are removed. When Business ends, its team’s members also lose access to its projects: see When Business ends.
• Reselling: PanoCool has no reseller or wholesale program, so PanoCool plans and accounts can’t be resold. Making tours for your clients and charging for that work is your business. To earn from recommending PanoCool, join the affiliate program (10% recurring commission): https://pano.cool/affiliate
• Integrations: embed tours on any website with Share › Embed code. For integration with your own systems, ask about Enterprise, where custom features are quoted separately. Contact support@pano.cool.

Tutorials:

• Article: Running a 360 Tour Agency on PanoCool

Tracks of music or voice-over play while visitors explore the tour. Open Project settings › Background audio:

• Add tracks: Upload files… (MP3, M4A, WAV or OGG; pick several at once, or drop them on the panel) or Choose from library…. Uploaded files count towards your storage.
• Where each track plays: click Choose scenes… on a track. All scenes plays it everywhere, including scenes added later. Chosen scenes plays it only on the scenes you tick, for example a voice-over for the living room’s scenes. The tour’s first track plays on all scenes; tracks added after it don’t play until you choose their scenes.
• Across scenes: a track keeps playing as visitors move between its scenes. It stops when they leave those scenes, and starts from the beginning when they come back.
• With a track on all scenes: a track on chosen scenes pauses the tracks set to all scenes while visitors are on its scenes; they carry on once visitors leave. To hear both together, untick Pause tracks set to All scenes in Choose scenes….
• Volume and loop: set for each track. A track that doesn’t loop plays once per visit to its scenes.
• Replace or remove: use the ⋮ menu on a track. Replace with a file… and Replace from library… keep the track’s scenes. Removing or replacing can be undone for 10 seconds; after that, the old uploaded file is deleted.
• Playback: Auto pause pauses the audio while the visitor’s browser tab is hidden. Auto unlock starts it at the visitor’s first click or tap, because browsers don’t play sound before then.
• A scene’s own audio: set it in the scene’s Settings › Background Audio. It starts each time visitors open that scene, and Pause project audio pauses the project’s tracks while it plays.
• Visitors turn all audio off and on with the theme’s sound button. While it’s off, nothing starts until they turn it back on.

Rename the words on the tour’s own buttons, menus and short messages, such as “Fullscreen”, “Share” or “Loading…”, in the language the tour is written in. PanoCool shows its own labels in English and Vietnamese; a tour in any other language no longer has to show them in English, and it needs no second language.

• Available on every paid plan (Cool, Super Cool and Business). On the free plan, the Toolbar labels card shows an upgrade prompt.
• In the editor, open Project Settings (the Settings tab), select Languages, then Toolbar labels. It opens full screen.
• Your tour’s language: the language the tour is written in. AI writes the labels in it, and browsers and screen readers read the tour in it. On a tour with multiple languages, change it under Multiple languages › Original language instead.
• Labels are grouped by where they show, such as Moving around, Screen and view or Sharing. Each row shows the label’s default next to a field: type a new label, or leave it empty to keep the default. The reset button next to a renamed label empties it again. Search finds labels by their default or their new wording.
• A label that belongs to one theme is listed only on tours using that theme. The Open House theme’s own words, such as Contact agent, Book a viewing or For sale, are in the Listing group. On phones and other narrow screens its contact button shows the shorter Contact instead of Contact agent, so rename both.
• Fill N labels with AI writes every empty label in the tour’s language, for 1 AI edit per run. Labels filled by AI are marked AI until edited. With too few AI edits, the page says so and links to Get more AI edits.
• Nothing reaches visitors before Save labels; leaving with unsaved changes asks first.
• The Toolbar labels card says how far along the labels are, for example “3 of 88 renamed · the rest show in English”.
• On a tour with multiple languages, these labels are the original language’s. Visitors reading another language see that language’s labels: PanoCool’s own English or Vietnamese ones, or the ones set in Edit translations….

Reach international visitors by offering the same virtual tour in several languages. Visitors switch between them with a language selector on the published tour.

Tutorials: a step-by-step guide and a 1-minute video. In the editor, the Tutorial video and Help doc buttons at the top of the Multiple languages page open them.

• Available on the Super Cool and Business plans. On other plans, the Multiple languages card in Project Settings › Languages shows an upgrade prompt.
• Up to 5 languages per tour on Super Cool: the language the tour is written in, plus up to 4 translations. On Business, up to 10 languages: the original plus up to 9 translations.
• Changes on the Multiple languages page save on their own; there is no Save button.

How to set it up:

1. In the editor, open Project Settings (the Settings tab), select Languages, then Multiple languages. It opens full screen.
2. Turn on Multiple languages. Turning it off again hides the selector and visitors see the original language; the languages and translations are kept.
3. Check the Original language: the language the tour’s text is written in. Visitors start in it, and it fills in for anything not translated yet. If the tour is actually written in another language, pick that one here. This relabels the tour’s text; it does not translate it. A language already listed under Translations can’t be picked; remove it first.
4. Under Translations, click Add language and choose one (type to search by its English name or its own name). Each language shows how much is translated, for example “12 of 69”.
5. Click Edit translations… to translate. Right after a language is added, a hint under that button names it as still to translate.

To remove a language, click its trash icon. Its translations are removed with it; if it had any, a notification offers Undo for 10 seconds.

Translating:

Edit translations… lists every text of the tour that can be translated, in groups: the project’s name, description and SEO texts, scenes, hotspot texts, popups and galleries (reusable ones included), menus and theme texts, comparison labels, and the viewer’s own labels such as “Loading…”. Pick a language on the left; each row shows the original text and its translation. Search, or filter by Translated and Untranslated. A field left empty shows the original text to visitors. Click Save translations to publish the changes; closing the window with unsaved changes asks first.

Translate with AI:

• Translate N empty fields with AI fills every field that has no translation yet in the selected language, in one go. Existing translations, and anything typed while it runs, are left alone.
• The results are drafts, each marked AI until it is edited. Review them, then click Save translations: nothing reaches visitors before that.
• Formatting, links and images in popups are kept as they are, and so are 360° views and gallery photos; gallery captions are translated. A field the AI can’t translate without changing its formatting is left empty to translate by hand.
• Descriptive names such as “Kitchen” are translated. Names of businesses, brands and people are kept, though some languages write them in their own script.
• Cost: 1 AI edit per language per run, whatever the size of the tour. It is charged only when the run succeeds; a failed run costs nothing. With too few AI edits, the window says so and links to Get more AI edits.
• One run takes up to 200,000 characters of text, far more than a typical tour.

Starting language (shown once the tour has a second language):

• Match the browser’s language: visitors whose browser is set to one of the tour’s languages start in it; everyone else starts in the original language.
• Put the language in the link: when a visitor switches language, the address gets ?lang= (for example ?lang=vi), so a shared link opens in the same language. A link that already has ?lang= opens in that language.

Language selector (shown once the tour has a second language):

• A preview shows the selector as visitors will see it.
• Style: Auto (tabs for 2 languages, a dropdown for 3 or more), Tabs, or Dropdown.
• Position: pick one of six spots: top or bottom, at the left, center or right. To fine-tune, drag the selector in the Theme tab; it stays anchored to the nearest edges on every screen size. Snap back returns it to the picked spot.
• Labels: the name shown for each language, its own name by default (for example “Tiếng Việt”). Short labels such as “EN” suit tabs on phones.
• Colors: Use theme colors follows the theme’s palette and highlights the current language the way the theme highlights a selected option. Turn it off to choose the background, highlight, highlight text and text colors; they start from the colors visitors see now.

Common questions:

• What do visitors see where a translation is missing? The original language’s text.
• Can an AI translation be corrected? Yes. Edit the field like any other and the AI mark goes away. Running AI again only fills the fields that are still empty.
• Why can’t a language be picked as the original? It is already a translation. Remove it under Translations first, then pick it.

How to share a tour:

1. In the editor, click Share at the top right. You need to be signed in; signed out, the panel offers Login to share/download this project instead.
2. Click Copy link and send the link to anyone. The Open in a new tab button above the link opens the tour.
3. To share another link format, click the switch icon next to Everyone with link. It opens View links.
4. The same panel has Embed code for websites, QR Code, Deep link to a scene, Snapshot and Download photo, as well as Custom Domain, Manage Access, Transfer or copy and Password Protection.

Ticking Listing project on Cool Feed in the panel also lists the tour on the Cool Feed at https://pano.cool/feed

• Share links in multiple formats: /p/{project-id}, @{username}/{project-slug}, white-label domain ({your-domain}/{project-slug}, once the project has a slug), and custom domain (when configured).
• Each project slug is unique in your account, and no project’s slug matches another project’s alias, so a link always opens the right tour. A new project named like an existing one gets a numbered slug (for example villa-2). When you change a slug to one another project uses, Share › View links › Change project slug says so and suggests a free one.
• User aliases (Super Cool and Business only): create up to 2 aliases to share links like @{user-alias}/{project-slug}. Add them at https://pano.cool/account with Add aliases under Username; aliases follow the username rule: letters, numbers, dashes, underscores and dots, and not PanoCool’s name. To share an alias link by default, star it in Share › View links.
• Project aliases (Super Cool and Business, project owner only): create up to 2 aliases per project to share links like @{username}/{project-alias} or @{user-alias}/{project-alias}.
• Project alias management is available only after setting a custom project slug (default untitled-project is not supported for slug-based alias links).
• On a project shared with you, links by username use the owner’s username (@{owner-username}/{project-slug}). Your own user aliases and white-label domain apply only to your own projects.
• Share via QR code: download a QR code card (PNG or SVG) in the tour’s colors. See QR code.
• Share a photo of any view, framed to a social media size, with a QR code back to the tour: Share › Snapshot. See Snapshot.
• Show the tour’s photos full screen, one after another, for a client, a screen at an open house or a presentation: Share › Slideshow. See Slideshow.
• Download the scene as a photo, or its original 360° panorama: Share › Download photo. See Download photo.
• Copy embed code to embed tours on other websites.
• Generate deep links to open a specific scene directly.

Tutorials:

• Article: How to Share 360 Photos on WhatsApp

How to: in the editor, open Share › QR Code. It is also on a project card in the projects list (Share options › QR Code), and Share › Deep link › QR Code makes one for a single scene.

• The card: the download is a card with the QR code and, if you want them, a Call to action (default “Scan to explore”), the Project name and the Link (shown without https://). Text position: Below, Above or Beside the code. The preview shows exactly what downloads.
• Code style: Square, Rounded or Dots. Every style keeps the blank margin scanners need around the code.
• Colors: by default they come from the tour’s theme: its darkest color for the pattern and its most colorful one for the corners (the three large squares), darkened until they contrast enough with the white background. Pick your own Pattern, Corners and Background colors with the color tiles; Use theme colors goes back to the theme. A warning shows when colors may not scan: low contrast, or a light code on a dark background.
• Logo in the middle: the PanoCool logo by default. Your logo (an image up to 5 MB) or None is available on the Cool, Super Cool and Business plans. A code with a logo gets more error correction, so the logo doesn’t stop it scanning.
• Download: Download PNG saves a high-resolution image; SVG saves a vector file that stays sharp in print.
• Design a card with AI puts the same code in a card designed by AI, for 3 AI edits per design. The code keeps the style and colors chosen here.
• Choices are remembered on this device: colors for each tour, and the code style and card text for all tours. The share badge on Snapshot photos uses the same style and colors.

Tutorials:

• Video: Create Custom QR Codes for Virtual Tours

How to: in the Virtual Tour Studio editor, open Share › Snapshot. It works on 360° photo scenes; 3D Gaussian splat and 360° video scenes have their own viewers and can’t be framed this way. The same tool opens from Share › Download photo › Preview.

• Frame the shot: the current view opens in a large preview with a frame of the chosen size, and everything outside the frame is dimmed. Drag to reframe; scroll, use the arrow keys or the zoom buttons to zoom. Press the shutter or Download photo to save a JPEG of exactly what is inside the frame.
• Size: presets for Square (2,160 × 2,160), Instagram Post (1,080 × 1,080), Instagram Portrait (1,080 × 1,350), Instagram Story (1,080 × 1,920), Facebook Post (1,200 × 630), Facebook Cover (1,640 × 624), X/Twitter Post (1,600 × 900), LinkedIn Post (1,200 × 627), YouTube Thumbnail (1,280 × 720), Desktop Wallpaper (3,840 × 2,160) and Phone Wallpaper (1,170 × 2,532), or a custom Width and Height from 50 to 8,000 px. The lock keeps the aspect ratio.
• Template: lays the photo out like a social post, with a headline, a short line and a QR code that opens the tour. None keeps the photo as it is. Templates that suit the tour come first: for a home (rooms such as bedrooms and a kitchen) or a hotel (a lobby, suites, a restaurant), the ones made for listings and stays.
  • One photo: the view in the frame, with Minimal (wide-spaced capitals), Editorial (a serif statement), Bold (capitals over a soft shade), Polaroid (the photo as an instant print with a handwritten caption), Glass (a frosted card), Info card (a white card along the bottom) or Paper label (a torn paper label on the side).
  • Several photos: two to four of the tour’s scenes in one picture: Split (two side by side under a title), Feature (a large photo with a smaller one, highlights and a button), Stacked (two over a white strip), Showcase (a large photo over two smaller ones), Angles (a tall photo beside two others), Triptych (three tall photos with each one’s name), Quad (four in a grid), Medallion (four with the code in a round badge where they meet), Mosaic (four of different sizes) or Film (four on a strip of film).
  • Photos: the first photo is the scene you’re on, at your current view; the others are the tour’s next scenes at their starting views (a tour with fewer scenes shows its scenes again, turned another way). Pick another scene for any photo under Photos, or in the preview click a photo to drag and zoom it, or to Change photo…; Done keeps the new view. With more than six scenes, the list has a search: type part of a scene’s name (capitals and accents don’t matter) and press Enter for the first one found. The photos stay the same when you switch between these templates, and are remembered for each tour on this device; Reset photos goes back to the tour’s own. 360° video and 3D Gaussian splat scenes can’t be shown in these templates.
  • Sizes: each multi-photo template rearranges itself for portrait, square, story and landscape sizes. Sizes it can’t lay out well are greyed out while it’s chosen (Feature, Showcase, Angles and Mosaic don’t fit the very wide Facebook Cover); choosing it at such a size switches to Instagram Portrait and says so.
  • Text from your tour: each template starts from the tour’s name, the name of the scene being photographed and the first sentence of the tour’s description, in the tour’s language (English or Vietnamese; other languages get English). Highlights, such as “2 bedrooms” or “Pool”, come from the scene names, and each one gets an icon from its words. Scenes still named after their files, such as “IMG_1234”, are left out. Every line can be edited, and line breaks show on the photo; Use tour text brings the tour’s wording back. Edited text is remembered for each tour on this device.
  • Write with AI: writes the text of every template at once, with highlights and photo names, from the tour’s name, description, scene names and a few of its photos, in the tour’s own language. It costs 1 AI edit a time and runs only when you click it; the text is kept for the tour, so switching templates costs nothing more. Text you typed stays, and Undo puts the earlier text back (the AI edit stays spent).
  • Readable on any photo: text written on the photo turns white or near-black, whichever reads better there, with a soft shade where the photo is busy, and Minimal moves to the calmer top corner. On tall sizes such as Instagram Story and Phone Wallpaper, templates stay clear of the top and bottom of the screen, where apps show their buttons.
  • A template has its own QR code, so the share badge is hidden while one is chosen. QR code link picks the link the code opens, and QR code opens at can open the tour at one of its scenes instead of where it starts (a deep link, as Share › Deep link makes). The scene is remembered for each tour on this device. The code uses the style and colors from QR code.
• On the photo:
  • Hotspots: the icons, text and images placed in the scene. Not in multi-photo templates.
  • Share badge: the project name, the link and a QR code that opens the tour, with an instruction (default “Scan QR Code”). Choose any corner, and put the text below, above or beside the code. Link picks which share link the badge shows and the QR code opens, and QR code opens at can send the code to one scene; the printed link stays short and opens where the tour starts. The code uses the style and colors from QR code.
  • Watermark: a small “Created on PANOCOOL” mark in a bottom corner. Photos from the Hobby plan always have it; on the Cool, Super Cool and Business plans it can be turned off.
• Badge size: a slider sets the size of the QR code, and the whole badge scales with it. On its own the code never gets smaller than phones can scan, even when an app such as Instagram shows the photo 1,080 px wide: at least 3 px per QR square at that width, and at least 4 px in the file itself. So that size depends on the photo’s width and the link’s length (a longer link makes a denser code). For photos that will be seen on big screens or in print, the slider goes down to half that size, and a note says the code may not scan on Instagram or a phone screen. If the photo is too small for a code that scans, a warning says so.
• Include EXIF: keeps photo metadata such as the scene’s location in the file (for a multi-photo template, the first photo’s scene). Turn it off to leave it out.
• Choices are remembered on this device and shared with Share › Download photo.

How to: in the editor, open Share › Slideshow, choose what to play, then click Play slideshow. It plays on this screen; there is no link to send. To let visitors play a slideshow in the tour, give it a theme button (see Slideshow buttons for visitors).

• Photos: the tour’s 360° photos, flat photos and partial panoramas, in tour order. Choose… lists them with their pictures, to leave some out (Select all and Clear help with long tours). 360° videos and 3D Gaussian splat scenes are left out.
• 360° turn speed: each 360° photo starts where its scene starts in the tour and turns once all the way round, then the next photo fades in. The speed is 4–30 degrees a second (default 12, about 30 seconds a photo).
• Other photos: flat photos and partial panoramas stay still for 1–120 seconds (default 4).
• Repeat: starts again after the last photo. Without it, the slideshow ends with Play again and Close.
• Music: The tour’s background audio (its first track on all scenes, and the default when the tour has one; see Background audio), A file from this device (MP3, M4A, WAV or another audio file; it stays on the device and is never uploaded), or No music. The music loops for as long as the slideshow plays.
• While it plays: move the mouse or tap to show the controls; they hide again after a few seconds. Space or K pauses and plays (a paused 360° photo keeps its angle), the arrow keys go to the previous or next photo, F switches full screen, M mutes the music and Esc closes the slideshow. Each photo’s time starts once it has loaded, and a photo that can’t load is skipped after a short notice. Where the browser allows it, the screen stays awake while photos play.
• With reduce motion turned on in the device’s settings, 360° photos stay still like the others, for the Other photos time, and photos change without fading.
• Hotspots, the theme and the tour’s menus don’t appear: the slideshow shows the photos only.
• Choices are remembered: the timing on this device, and the photos left out and the music while the editor stays open.

How to: in the editor, click the Theme tab, then click a menu button on the tour (or add one). Under What happens when visitors click?, choose Play a slideshow, set it up, and click Save. Visitors who click the button see the photos full screen over the tour, with the same controls and keys as above.

• Each button has its own photos, timing and music, so a tour can have several, for example one for the house and one for the garden.
• Photos: every photo in the tour, or the ones picked with Choose…, in tour order. With every photo chosen, photos added to the tour later play too; a hand-picked set stays as picked.
• 360° turn speed, Other photos and Repeat work as in Share › Slideshow. A new button starts with the timing last used there on this device.
• Music: No music, The tour’s background audio (its first track on all scenes; the default when the tour has one), or A music track: one from the Music library…, or an MP3, M4A, WAV or OGG file sent with Upload a file…. An uploaded file counts towards the tour’s storage, and it is deleted when a saved button no longer plays it.
• While a slideshow plays, the tour’s background audio and autorotation wait, and they carry on when it closes.
• The slideshow’s words (Close, Play again…) appear in the visitor’s language, and they can be renamed under Toolbar labels, in the Slideshow group.
• Use Preview to try the button before visitors see it.

How to: in the Virtual Tour Studio editor, open Share › Download photo. It is available for 360° photo and 3D Gaussian splat scenes. PanoCool Retouch has no Share menu: there, Export saves the edited photo (see Export).

• Reframed photo: saves the current view as a photo, with the same choices as Snapshot (size, template, photos, hotspots, share badge, watermark). Download Photo captures the view at the chosen size straight away (a multi-photo template, its photos as they’re set); Preview opens Snapshot to frame it exactly first. Splat scenes have Download Photo only.
• 360 photo: downloads the scene’s original panorama. Include hotspots draws the hotspots into the 360° image instead, which needs the Cool, Super Cool or Business plan.
• Include EXIF works as in Snapshot.

A link that used to open a tour and now shows a “not found” page usually means one of these changed:

• Your username: links like pano.cool/@{username}/{project-slug} use it, so changing the username ends them. Change it back, or on Super Cool or Business add the old username as a user alias. The full steps are under Change your username.
• The project slug: changing it in Share › View links › Change project slug changes every link that uses it, and the old slug isn’t kept. Change it back, or on Super Cool or Business add the old slug as a project alias.
• An alias: removing a user alias or a project alias ends the links that use it.
• The tour’s status: a tour set to Inactive or Maintenance doesn’t open for visitors. Set it back to Active (see Project Status Management).
• The plan: when the owner’s subscription ends, their tours are set to Inactive, and their aliases, custom domains and white-label domain are removed.

Links by project ID (pano.cool/p/{project-id}) don’t use the username, the slug or aliases. Copy one from Share › View links (Project ID URL).

When a project owner opens one of their public PanoCool tour links while signed in, a dark circular shortcut appears at the center of the right edge. It provides a quick way to return to the editor without exposing editing controls to visitors.

• Supported public links: /p/{project-id} and @{username}/{project-slug}.
• Visibility: the shortcut appears only when the signed-in user’s ID matches the project owner’s ID. Visitors, collaborators, and other signed-in users do not see it.
• The shortcut is enabled by default for project owners.
• Click the shortcut to open these options:
  • Edit project: opens /design/{project-id} in a new tab.
  • Close: hides the shortcut for the current page view. It returns after reloading or revisiting the tour.
  • Don’t show this again…: opens the relevant Account Settings section in a new tab; it does not disable the shortcut immediately.
• To disable or re-enable it permanently, open https://pano.cool/account/settings?tab=tours and find Account settings › Tours & uploads › Public project views. Change Show editor shortcut on my public projects, then click Save preferences.

Click the three-dot icon or right-click any scene to open the Scene Menu.

Available actions:

• Change Name: Rename the scene
• Change thumbnail: Upload/select a new thumbnail image for the scene
• Scene Settings: Configure scene-specific settings (image/splat scenes)
• Video settings: Configure 360 video playback settings (video scenes)
• Make Comparisons: Create before/after comparisons (photo scenes)
• Retouch Pano: Edit the panorama using built-in tools
• Replace Pano: Replace the current panorama
• Duplicate: Create a copy of the scene
• Delete: Remove the scene

Scene Settings customizes how the scene behaves and appears:

• Initial View: Set the starting view when the scene loads
• View Effects: Choose between wide angle, fisheye, or custom settings
• Zoom Limits: Control how much users can zoom in/out
• Vertical Look Limits: Restrict how far users can look up/down

These settings override the project-level settings for this scene.

Additional scene options:

• Background Audio: set audio specific to this scene
• Location: update map position and heading, this data is used for features like Mapbox and Street View Arrows

Video settings (for video scenes):

• Autoplay, mute, loop, controls visibility, and volume
• Reset to default values in one click

Action details:

• Make Comparisons: Create before/after views. See the Comparisons (Before / After) section for more details.
• Retouch Pano: Edit the panorama using the built-in retouch tool, for example to blur faces or remove a tripod. It needs a paid plan and a 360° photo with a 2:1 shape. Click Save at the top to put the edited photo in the scene (its hotspots and settings stay), or Close to leave it as it was. See PanoCool Retouch for more.
• Replace Pano: Replace the current panorama with another version. All existing hotspots, elements, and settings are preserved.

Tutorials:

• Video: Fix Your Virtual Tours Faster: Edit Panos Directly in the Scene

• Add Google Analytic ID to a project to tracking
• How to: in PanoCool Virtual Tour Studio, click Analytics tab

A Theme is the interface used to interact with your virtual tour (panorama view, menus, logo, controls, etc.). PanoCool provides various themes for different use cases: general, hotel, real estate, construction, resort, and more. Some themes are available only for subscribed users.

How to: in the editor, click the Theme tab. Its panel has:

• Browse themes: choose another theme (see “Selecting Another Theme” below).
• Theme styles: colors and typography (font).
• Component Library: add a Text box or a Mini bar to the tour (Super Cool and Business).

The panel has no logo, button or menu settings. While the Theme tab is open, the tour shows the theme’s own parts, and you change each one by clicking it on the tour: the logo (see Change or hide the logo), the buttons, the menus and the map (see Hide the map).

Menu Management:

• Add new menu items
• Edit or remove existing items
• Each menu item can be assigned an action, such as:

• Load a scene

• Open a link

• Open a popup

• Toggle background music

• Open a photo gallery

• Play a slideshow (see Slideshow buttons for visitors)

• Show a map

• Show floor plans

  In a block layout theme, such as Oceania Side Menu, the map or the floor plan opens next to the button or menu entry that asks for it. Visitors don’t see a button or entry with nothing to show yet: no floor drawn, or no scene with a location.

• Selecting Another Theme

• Click Browse themes, then click a theme to see its details
• Click Use this theme to apply it
  ⚠️ Note: Switching themes keeps your menus, logo, text boxes and font, even ones the new theme can’t show; those come back when you switch back. The colors (and a block layout theme’s layout) change to the new theme’s. You can undo right after.

Tutorials:

• Video: Real Estate Virtual Tour with 3D View & Floor Plans
• Video: Interactive Map Box for Virtual Tours

Themes show the PanoCool logo on the tour until you change it. It’s the PanoCool mark visitors see on a finished tour, so people often call it the PanoCool watermark. You change it on the tour itself, not in the Theme tab’s panel (Theme styles and Component Library have no logo option).

How to:

1. In the editor, click the Theme tab.
2. Click the logo on the tour: top left in Basic, Simpli, Clean and Spatial, top right in Slide Menu 1, and at the top of the side menu in Slide Menu 2 (if the menu is closed, open it with the arrow button at the bottom left).
3. In the panel that opens:
   • Display logo: switch it off to hide the logo from visitors. A hidden logo stays faded in the editor, so you can click it again to bring it back.
   • Change image: upload your own logo (JPG, PNG, SVG, WebP or GIF).
   • Image size: the logo’s width, from 20 to 800 px.
   • Open link: the address the logo opens when visitors click it, and New Tab (Yes or No).
4. Click Save.

• Changing or hiding the logo needs the Cool, Super Cool or Business plan. On Hobby the panel says “This feature only available for subscribed users”, with an Upgrade now! link.
• Each project has its own logo, and switching themes keeps it.
• Open House keeps the logo in Theme › Listing › Brand (click the listing card at the top left of the tour to open it) and saves as you go: Upload your logo… or Use PanoCool’s, Light box or Dark box behind it, Opens a link with the address it opens (untick it for no link), and the eye to hide the logo.
• SiteSync has no logo. In a block layout theme, such as Oceania Side Menu, the logo is an image block: click it on the tour or in Layers, then use Upload image to replace it, or the eye icon next to it in Layers to hide it, and click Save.

Other PanoCool marks have settings of their own:

• Built with PanoCool in Open House: a small line linking to PanoCool, just above the buttons at the bottom right of the tour, or at the end of the listing on phones. On Super Cool and Business, hide it with the eye next to it in Theme › Listing › Brand. Hidden, it shows again if the account moves to a plan without it.
• Password page: Share › Password Protection › Advanced options (Super Cool and Business). See Private Password Protection.
• QR codes: Logo in the middle in Share › QR Code. See QR code.
• Photos saved with Snapshot or Download photo: the “Created on PANOCOOL” Watermark option. See Snapshot.
• Photos published to Google Street View: the Watermark option of Street View Publisher. See Watermark behavior.

How to: in the editor, open the Theme tab, click the Map button on the tour, then click Hide. Visitors no longer see the map; Unhide brings it back.

• This works in the Basic and Simpli themes. In SiteSync, click Hide map in the theme’s toolbar. In a theme with a menu, remove the menu item that opens a map view.
• To keep the map but take a scene off it, click Customize Map instead and click Remove from map next to that scene. Scenes come off one at a time.
• The map shows the scenes that have a location: the place saved in the photo, or the one set in the Scene Menu’s Scene Settings › Location. In Basic and Simpli, the Map button appears once a scene has one, and so does the GOOGLE MAPS entry in Oceania Side Menu’s menu. Open House has no map.

A theme for homes for sale or rent, made for tours with a 3D view from AI Auto Connect. Visitors start on the 3D view, which flies into the first room. The listing card is at the top left and Contact agent at the top right, with the floor buttons on the right. At the bottom are Rooms, the Walk, 3D view and Floor plan switch, and Share, fullscreen and ⋯.

• Getting it: Theme › Browse themes, click Open House, then Use this theme. The guided AI Auto Connect also offers Use the Open House theme at its Apply step when it builds a 3D view.
• Floor plans and 3D view: it shows the ones made in Street View Arrows by itself, so there is no Floor plan button to add (see AI Floor Plan and 3D view). It shows only what the tour has: without a 3D view it opens in the first room, Floor plan needs a floor plan, and floor buttons need two floors or more. Each appears by itself once the tour has it.
• Listing: in the editor’s Theme tab, click the listing card on the tour, or Listing in the panel. Its groups are Brand, Sale, Home, About, Agent and Contact buttons. Changes save as you go. The eye next to a field hides it from visitors, but only from view, so don’t keep private details in the listing.
• Contact agent: shows the Name, Agency, Email and Phone from Listing › Agent (the name and email start as your account’s), with two buttons, Book a viewing and Ask a question. Under Contact buttons, pick what each one opens: Email, Phone call, WhatsApp or Website or form (a Google Form, Calendly or your own booking page). In the Theme tab, clicking Contact agent opens Listing › Agent.
• Changing its words: the listing has no field for words such as Contact agent, Book a viewing or For sale. On a paid plan, rename them in Toolbar labels, in the Listing group. Phones show Contact instead of Contact agent, so rename both. See Toolbar labels.
• No map and no buttons of your own: the address shows as text in the listing, and the ⋯ menu holds only VR and sound (plus Share and fullscreen on narrow screens). To show where the home is, add a hotspot that opens a popup with a Google Maps page in it (see Web page in Popup content), or use a theme with a map, such as Basic or Simpli.

• can set font family for all text in project. How to: in the editor, click Theme tab, select Theme styles
• more than 1000 free fonts
• support upload and use custom font family

• Callout Hotspots for info:

• it will be popup the message when moving near the center of screen
• settings: change colors, click actions

• Polygon Hotspots to highlight clickable areas:

• Create new polygon hotspot: in editor, click Elements tab, click Polygon, press Shift + mouse click to create different points of the polygon; click Save button
• Change color, opacity of border and filled area of polygon area: click on the polygon, a tool bar will be display, click Polygon Appearences
• Change color, opacity of border and filled area of polygon area on mouse over: click on the polygon, a tool bar will be display, click Interactions, on Hover section select Change Appearence

Tutorials:

• Video: Create Polygon Hotspots
• Video: How to Add Clickable Areas in a Virtual Tour (Polygon Hotspot Tutorial)
• Video: Create Interactive Aerial Photospheres for Real Estate & Construction
• Article: Real Estate Virtual Tour with Drone Views, Hotspots & Project Boundaries

The Little Planet Intro wraps your 360° photo into a spherical “miniature world” that cinematically zooms into the scene upon loading. It’s the perfect high-impact opening for any virtual tour.
Quick Setup Guide:

• Upload: Go to Dashboard > Create and drop in your 360° sphere photo.
• Enable: Open the Add-ons tab and toggle on Little Planet Intro.
• Adjust: Set the Duration slider (increase for a slower, smoother zoom).
• Publish: Click Share and open the link to see the effect in action.

Tutorials:

• Video: Create a Little Planet Intro
• Article: Creating a Little Planet Intro Effect

Automatic rotation when there is no user-interaction.

• Settings:
  • Wait time: time in seconds to wait after last user interaction before starting rotation (1–30 seconds, default: 3)
  • Acceleration: rotation acceleration in degrees/second (0.1–2, default: 1)
  • Speed: maximum rotation speed in degrees/second (−30 to 30, default: 1). Use a negative value for rotation to the left
  • Zoom slowdown: slow down autorotation speed relative to current zoom level to maintain consistent visual speed at all zoom distances
• How to: in the editor, click Add-ons tab, toggle on Auto Rotate, adjust settings

Add particle effects to virtual tours for atmosphere and visual interest.

• Available presets: Snow, Snow balls, Snow flakes, Rain, Heavy rain, Silver stars, Golden stars, Hearts, Bubbles
• How to: in the editor, click Add-ons tab, toggle on Falling Down, select a preset

Tutorials:

• Video: Create a Snow Effect for a Virtual Tour

Sync the current viewer state to the URL, allowing users to share or bookmark a specific scene, view angle, and opened hotspot.

• Settings:
  • Sync scene: sync the active scene to the URL
  • Sync view: sync the current view angles to the URL
  • Sync hotspot: sync the currently opened hotspot popup or gallery to the URL
• When visitors reload the page or share the URL, the exact same view is restored
• How to: in the editor, click Add-ons tab, toggle on DeepLink Pro, configure which states to sync

Tutorials:

• Video: Share Exact Views with DeepLink Pro

Shows an overlay guide for how to control the virtual tour (mouse drag, touch gestures, etc.). Automatically disappears when the user interacts with the panorama.

• How to: in the editor, click Add-ons tab, toggle on Control Guide

• navigation with floating arrows that guide users smoothly through properties.
• similar to how you view Street View on Google Maps
• How to:

• in PanoCool Virtual Tour Studio, click Add-ons tab, click Street View Arrows add-on
• turn on the add-on by clicking on toggle button
• Next step is to define the position of all scenes and create connections between them. There are 3 options: place them on a map (On a Map mode), place them on a floor plan (On a Floor Plan mode), or let AI Auto Connect place and connect them for you — see the AI Auto Connect section.
• Shortcut: the AI Auto Connect button in the Elements tab opens a guided version of that flow, from checking the photos to a link to share — see the Guided AI Auto Connect section.
• Once AI Auto Connect has placed a floor, Draw floor plan… in the Floor Plan block draws its walls, doors and windows behind the dots — see the AI Floor Plan section.
• can custom color and opacity of floating arrows and chevrons.
• Transition: in the add-on’s 3D Transitions tab, Style is Walk (3D move) (the default), where the camera moves toward the clicked arrow while the next scene fades in, or Fade, a plain fade. Duration (seconds) sets how long it takes, from 0.3 to 2 seconds (0.7 by default). Walk becomes a fade in VR, when either scene isn’t a full 360° photo, and for visitors whose device is set to reduce motion. Click Save Settings to keep the change. Navigation hotspots have their own transition — see the Go to scene settings section.
• Floor selector: once scenes are on two or more floors, visitors get buttons named after the floors, and each takes them to the nearest scene on that floor. In Arrow Style, Floor selector hides it, or puts it on one of eight spots: top, middle or bottom, at the left or right, or centered at the top or bottom. To fine-tune, drag it by its handle in the Theme tab (arrow keys nudge it); it stays anchored to the nearest edges on every screen size. Snap back returns it to the picked spot.

Tutorials:

• Video: Create Street View Style Virtual Tours
• Article: Street View Navigation for Virtual Tour with PanoCool

AI Auto Connect fills in the Street View Arrows add-on automatically. It reads the 360° photos of a tour, works out where each one was taken, places every scene on a generated floor plan facing the direction it was shot, and connects the scenes that are next to each other. It replaces having to place scenes on a Google map or draw a floor plan by hand.

Tutorials:

• Video: 360 Photos to a Virtual Tour in Minutes: Floor Plan and 3D View

• Video: Create a 360 Virtual Tour in Minutes with AI Auto Connect

• Video: Insta360 X6 Photos to a 360 Walkthrough Tour in Minutes

• Article: How to Create a 3D House Tour from Insta360 X6 Photos with AI Auto Connect

• Available on all plans; it is paid for with AI edits, not by plan tier.

• Works on sphere (360°) photo scenes. It does not use flat photos, 360° video scenes, or 3DGS scenes. Scenes hidden from the Street View Arrows setup are not analyzed either — unhide them first.

• Two guides go with it: Capture 360° photos for a virtual tour, for the camera, where to stand and how far apart, and Prepare photos for AI Auto Connect, for the checks before a run (duplicates, photos too close together, scene names and order, floors).

How to use it:

1. In the editor, open the Add-ons tab and turn on Street View Arrows. (Or use the guided AI Auto Connect in the Elements tab, which walks through the whole flow step by step — see the section below.)
2. On the Connections tab, click AI Auto Connect. An introduction explains what it does; click through it and then Start. Once the tour has a generated plan, this button makes way for Re-connect scenes… under the plan, the way to add more scenes (see Editing the result).
3. Choose whether the tour is on one floor or several. Scenes are only matched within a floor level, so each storey — or each separate zone such as a garden, a detached studio, or a rooftop — should be its own floor level. Floor levels can be added here. One run takes up to 100 scenes, and one floor level can hold all of them.
4. Each floor level is shown as a column of its scenes. Drag a scene to the floor it was shot on, untick any scene that should not be analyzed, and click a scene to preview it. Then click Start process; with more than 100 scenes ticked, it says to untick some first. A floor level with more than 30 scenes is connected in walking order: its column says which order it follows, and when that is the order of the Scenes list, a note beside Start process suggests arranging them in the Scenes tab first (see What if one floor has more than 30 scenes? below). Floor levels are connected one after another: about five minutes for 30 scenes, and about a quarter of an hour for 100. The tab must stay open, because leaving or reloading ends the run.
5. A suitability pre-check runs first on a sample of the photos. If it reports that the photos may not suit AI Auto Connect, the run pauses and can be cancelled or continued with Continue anyway.
6. When it finishes, the result is shown for review: how many scenes were placed, which connections were found, and which scenes could not be placed. See details lists every connection so individual ones can be unticked.
7. Apply writes the result. The add-on switches to On a Floor Plan mode with one generated plan per floor level, and the normal Save button persists it.

Guided AI Auto Connect (the Elements tab)

The Elements tab has an AI Auto Connect button (sparkles icon), under the sample icons and texts. It opens a guided flow for getting a walkable tour quickly: the same AI Auto Connect, always writing On a Floor Plan mode, in up to seven steps with one save at the end. Nothing in the tour changes until the last step. The floor plan drawing is charged as it is drawn (scenes analysed before are free); the 3D view is charged only at Apply.

1. Intro — what it does, in four slides: how it works, what you get, the photos it suits best, and the photos it can’t connect well (flat photos, 360° videos, 360° drone photos, spots far apart). Move through them with the arrows, the dots, a swipe or the arrow keys. Below the slides are the two guides (Capture 360° photos and Prepare photos for AI Auto Connect, each in a new tab) and two common questions, How far apart should I take the photos? and Will it work with drone or flat photos?: either closes the flow and asks the PanoCool Assistant, which answers in its chat. Watch quick demo plays the video.
2. Check scenes — what the run needs: at least two 360° photos (flat photos, 360° videos, 3DGS scenes and scenes hidden from Street View Arrows are left out), at most 100 scenes ticked (Change opens the list to untick some), the tour saved to your account, and the AI edit cost against your balance. When a floor with more than 30 scenes would go by the order of the Scenes list (some of its photos don’t say when they were taken), it suggests putting them in walking order first, with Open Scenes: the flow closes on the Scenes tab, and opened again it picks up where it was. On a phone, where scenes can’t be dragged into order, it says that arranging them on a computer gives the best result. It also warns when the tour already has Street View arrows, because applying replaces them, and it stops for a tour whose connections come from Pano Mapper Desktop.
3. Floors — One floor or Several floors. With several, name the floors, add or remove them, and pick the floor of each scene; scenes not on a floor yet are listed in a row of their own. To move many at once, select several scenes (Shift-click selects a range) and move them to a floor in one go. A floor takes up to 100 scenes. A floor with more than 30 gets a note about its walking order: when every photo says when it was taken, they are connected in that order and there is nothing to arrange; otherwise, put them in the order you walked in the Scenes tab, on a computer (on a phone, scenes can’t be dragged into order). With One floor, the note also asks whether they were taken on more than one floor, and if so, to choose Several floors. Floors are connected one after another, and a big floor takes longer (about a quarter of an hour for 100 scenes). Start connecting shows the cost; with too few AI edits it offers Get more AI edits (the setup stays as it is) or Connect scenes myself.
4. Connect — the run, with its progress and Cancel. The dialog can be closed while it runs; the button in the Elements tab then reads AI Auto Connect is running… and opens it again. Leaving or reloading the editor ends the run, and the next time you open AI Auto Connect it says so. A run that stops can be continued without paying twice for what is done.
5. Result — how many scenes were placed and connected, a preview of the plan with a dot per scene and a line per connection, and the scenes that could not be placed. Preview tour walks it as a visitor would; Edit opens the floor plan editor on the result.
6. Floor plan & 3D view (optional) — two options, both ticked to start with, each with its price: Floor plan, a drawing of each floor with room names and sizes (see the AI Floor Plan section), and 3D view, made from that drawing (see 3D view below). The room-name language, the scenes to draw and Add a Floor plan button to your tour are set here too. Generate draws each floor in turn: check each drawing and press Use this floor plan. Once the floors are drawn, the 3D view builds by itself (a minute or two, on a computer, a tablet or a phone; a device that can’t build it says so on the 3D option). A 3D view takes up to 60 scenes on a floor; a floor with more keeps its flat drawing. Untick 3D view to draw the plan alone; Skip goes on without either. Where the 3D view is not available, the step is Floor plan alone.
7. Apply — a summary of what will be saved, then Apply and save: the add-on is turned on, the result, any drawing and any 3D view are saved, and the Floor plan button is added if it stayed ticked. A 3D view is paid for right before the save; if it can’t be paid for (not enough AI edits, for example), that floor is saved without it and nothing is charged for it. The done screen gives the tour’s link with Copy link and Open in a new tab, offers Choose a look for your floor plan… for each drawn floor (see Floor plan looks below), and Back to editor closes it.

The steps you see depend on what is available: without the floor plan drawing there is no Floor plan & 3D view step, so the flow has six steps.

• The cost is the same as the flow in the add-on: 1 AI edit per scene analyzed, plus the drawing’s own cost if a floor plan is drawn, plus the 3D view’s if one is added.
• Closing the dialog after a result but before Apply keeps the result, and the button reads Finish AI Auto Connect. It is also kept when you leave the editor, reload the page or close the tab: it stays in this browser for 7 days, and opening AI Auto Connect again brings you back to where you were, with your floor plan drawing and 3D view. To throw it away and run again, use Start over… at the top of the dialog.
• If you are not signed in, the button opens the login modal instead.

Editing the result:

• The floor plan is the source of truth: drag a scene’s dot to move it, and its arrows move with it.
• Adjust which way a scene faces with the heading/radar control, and add or remove links by hand, exactly as with a hand-made floor plan.
• Scenes that could not be placed are named on the result card and parked at the bottom of the plan; drag them into place, or pick them with Re-connect scenes… to fit them into the existing plan.
• To connect more scenes once a plan exists, use Re-connect scenes… under the floor plan on the Connections tab of Street View Arrows: click the scenes on one floor’s plan in the order you would walk them, up to 100 per run, including one or two that are already placed nearby so the new result lines up with the existing plan. The result is applied at once, with Undo.
• To turn every dot the way its photo really faces, use Fix directions… under the floor plan on the Connections tab of Street View Arrows. It works on any floor plan, including your own drawing with dots you placed by hand, and no dot moves: it looks at each photo next to the photos around it and turns the dot to match. It takes every photo on the floor plan, with no limit of 100, and uses 1 AI edit for each direction it measures; a photo it can’t measure is free. The result is applied at once, with Undo, and it lists the photos to turn by hand (usually small closed rooms such as restrooms or a walk-in cooler, which share no view with the photos around them; click one to select its dot) and any dot that its neighbours put somewhere else.
• To put the photos on your own drawing without placing every dot by hand, use Place photos with AI… under a floor plan that has a drawing, on the Connections tab of Street View Arrows. The AI works out where the photos were taken relative to each other, which takes a few minutes; keep the tab open. It then shows the parts of the walk it could join and, for each part, the two photos to drag first: drag each to where it was taken on the drawing, and the rest of that part moves into place, turned the right way and linked to its neighbours. If a dot still looks wrong, drag it to the right spot and the photos around it follow. Photos in small closed rooms (a restroom, an office) often can’t be joined; the list names them, to drag by hand. It takes every photo on the floor plan, with no limit of 100, and uses 1 AI edit per photo. Click Done to keep the result, or Undo to put every dot back as it was.

Cost and limits:

• 1 AI edit per scene analyzed, whether or not connections are found for it. The estimate and the current AI edit balance are shown above the Start process button.
• The suitability pre-check costs 1 AI edit. If the check itself is unavailable, it is not charged and the run can continue.
• Maximum 100 scenes per run, and up to 100 on one floor level. Floor levels are connected one after another; a floor level with more than 30 scenes takes longer (about a quarter of an hour for 100).
• A run that is cancelled part-way only charges what was already analyzed; a floor level that never finished is not charged, and the remaining scenes can be run again later.
• Provider failures are never charged — if a reconstruction fails or expires, no AI edits are taken for it.
• Running out of AI edits mid-run keeps everything already analyzed; add more AI edits and continue.

When it works best:

• Indoor spaces shot step by step — apartments, houses, offices, hotels, showrooms — from the same tripod height, about 2 to 4 metres (6 to 13 feet) apart, with each shooting spot visible from the previous one. On a floor with more than 30 scenes this matters most, because those scenes are connected in walking order.
• Harder cases: wall-size mirrors, glass walls, long featureless corridors, heavy fog, and shots that mix an interior with wide open sky. These give the AI less to recognise, so some scenes may stay unplaced.
• Not a good fit: 360° drone photos, taken high above the ground and far apart; spots more than about 10 metres (33 feet) from the next one, or out of sight of it; and photos taken less than about 1 metre (3 feet) apart, which look almost the same and get in the way of the arrows around them. Flat photos and 360° videos are left out of a run.

Common questions:

• How far apart should I take the photos? About 2 to 4 metres (6 to 13 feet) between spots, three to five steps, and up to about 5 metres (16 feet) in a large open room. From each spot you should be able to see the one before it: when you go into another room, take a photo in the doorway with the door open. Not closer than about 1 metre (3 feet), where two photos look almost the same, and not more than about 10 metres (33 feet), where they may not be connected. Keep the same camera height for every photo. See Capture 360° photos for a virtual tour.
• Will it work with drone or flat photos? No. Flat photos and 360° videos are left out of a run. 360° drone photos are 360° photos, so they can be ticked, but they are taken high above the ground and far apart, with mostly sky and distant ground in view, so AI Auto Connect can’t place them. Connect drone photos on a map instead, with the add-on’s On a Map mode, and link any scene by hand with navigation hotspots, flat photo scenes included. Indoor 360° photos from a 360° camera on a tripod work best.
• My arrows point the wrong way after I placed the photos on my own floor plan. What do I do? Each dot also says which way its photo faces, and a dot turned the wrong way sends its arrows the wrong way. Click Fix directions… under the floor plan: it measures the direction of every photo from the photos around it and turns the dots, keeping them where you put them. Then turn the few it lists by hand.
• Do I have to place every photo on my floor plan by hand? No. Upload your drawing, then click Place photos with AI… under the floor plan. After the AI has looked at the photos, drag two photos of each part it shows to where they were taken; the rest follow. On a large floor with many look-alike aisles, expect to drag a few more dots that land in the wrong spot.
• Why were some scenes not placed? Their photos did not give enough recognisable detail (commonly mirrors, glass, or open sky). Place them manually on the plan, or pick them with Re-connect scenes… together with one or two placed scenes nearby.
• Why are scenes from different floors not connected? Matching happens within one floor level. That is intentional, so unrelated rooms are not compared.
• What if one floor has more than 30 scenes? One run can put up to 100 scenes on one floor level. A floor with more than 30 scenes is connected in walking order, one scene after the next, so it connects best when each spot is a few steps from the one before. When every photo on the floor says when it was taken, that order is used and there is nothing to arrange. Otherwise the order of the Scenes list is used: arrange the scenes there in the order you walked, on a computer (on a phone, scenes can’t be dragged into order). Such a floor takes longer (about a quarter of an hour for 100 scenes), and the tab must stay open. Keep a storey as one floor level: scenes on different floor levels are never connected to each other. With more than 100 scenes on one floor, connect 100 first, then add the rest with Re-connect scenes….
• Can the result be changed afterwards? Yes. It is an ordinary floor plan — every dot, heading, and connection can be edited, and the plan can be replaced with your own image.
• Is anything applied automatically? No. Nothing is written until Apply is clicked, and nothing is published until the project is saved.

Once AI Auto Connect has placed the scenes of a floor level, PanoCool can draw that floor’s plan: walls, doors, windows, room names and room sizes, drawn behind the scene dots as the plan’s background image in the Street View Arrows setup. The drawing is reviewed before it is saved, can be edited by hand, and can be downloaded as a PNG.

Tutorials:

• Video: 360 Photos to a Virtual Tour in Minutes: Floor Plan and 3D View

• Available on all plans; it is paid for with AI edits, not by plan tier.

• Needs a floor level in On a Floor Plan mode with a generated plan (the result of AI Auto Connect): the AI-placed dots give the positions and the scale the drawing is built on. A hand-uploaded floor plan image cannot be drawn.

• Visitors see the drawing through a Floor plan button in the tour: when a drawing is applied, Add a Floor plan button to your tour (ticked by default) adds one to the theme. The button shows every drawn floor with its scene dots and always the latest drawing, so drawing again needs no change to it. Street View mode itself shows the arrows and the level switcher only.

How to use it:

1. In the editor, open the Add-ons tab, open Street View Arrows, and on its Connections tab find the Floor Plan block of the floor level.
2. Click Draw floor plan…. On a floor with no scale or no placed scene yet, nothing runs; a note names the scenes that still need to be placed and linked.
3. An introduction shows the price and the current AI edit balance, a Room names in language picker, and — when the floor holds scenes in more than one linked group, or scenes not on the plan — Scenes to draw checkboxes. The main group is ticked; a group not linked to the rest is drawn where its dots are. Click Start.
4. Progress is shown scene by scene and can be cancelled. Scenes already analysed stay cached, so cancelling does not waste them.
5. The drawing is shown for review with a summary: rooms, doors and windows, AI edits used, and scenes that could not be read. Next to Apply floor plan, Add a Floor plan button to your tour is ticked by default (see below). Apply floor plan saves the drawing as the plan’s background image; Edit… opens the editor first; Discard keeps nothing. Nothing is uploaded or saved before Apply.
6. Afterwards the Floor Plan block offers Draw floor plan again… (free for scenes already analysed), Edit floor plan… and Download PNG (a square 2000 px image).

Editing the drawing (the floor plan editor):

The editor opens full screen: the tools on the left, the drawing in the middle as the saved picture will look, and the details of what is selected on the right. On a phone the tools sit along the bottom and the details fold out above them. Save stores the drawing; Cancel asks before throwing changes away. Press ? for every keyboard shortcut.

• Rooms. Room ® draws a room: drag from one corner to the opposite one. A new room fits itself around the rooms already drawn, so a rough rectangle over a gap fills exactly the gap (hold Alt to draw over other rooms). Room of any shape (P) draws an L-shape or any outline corner by corner; click the first corner, or press Enter, to finish. Split a room (X): drag a line across a room where the wall should be, and it becomes two rooms. A new room is named “Room 1”, “Room 2” and so on, with its name ready to type over.
• Walls and corners. Drag a wall to move it. The walls of other rooms on the same straight line move with it, so two rooms that share a wall stay together; hold Alt to move one wall alone. Drag a corner and the room stays square; hold Shift to move only that corner (for an angled wall). Double-click a wall to add a corner, and select a corner and press Delete to remove it. Type a wall’s exact length, or a room’s width and depth, in the details.
• Doors and windows. Door (D), Window (W), Glass door (G) and Opening (O) add one where you click a wall. Drag it along its wall or onto another wall, drag an end to resize it, or type its width. A door can turn on its other side (Hinge on the other side, F) or open out of the room (Shift+F).
• Outdoor areas. Mark a room as Outdoors for a balcony, terrace or garden: it is drawn with a light railing instead of walls, and its area is counted apart from the floor area.
• Stairs and text. Stairs (S) draws a flight with an arrow pointing the way up: drag to size it, or click to place one, then turn it, reverse it or type its size. Text (T) puts a label anywhere on the plan.
• Names and sizes. Drag the + beside a selected room’s name to move its label, or put it back with Centre the name. With nothing selected, choose whether room sizes are shown, whether the total floor area is written under the plan, and metres or feet.
• Selecting and moving. Click to select; Shift-click, or drag a box across empty space, to select several. Drag rooms to move them with their scene dots (the arrows follow), or nudge with the arrow keys (5 cm, or 50 cm with Shift). ⌘D duplicates, ⌘C and ⌘V copy and paste (onto another floor too), [ and ] turn by 90°, Delete removes, and two selected rooms can be merged. Things snap to corners, walls and the lines of other rooms, and a dashed guide shows what they lined up with; hold ⌘ (Ctrl on Windows) while dragging to place freely, or turn Snap off.
• The whole plan. Turn it by single degrees, Straighten walls, turn it by 90°, or Fit in the picture: the dashed box is what the saved picture shows.
• View and history. Zoom with the scroll wheel, a pinch, or + and −; move the view by dragging with Space held or with the hand tool; 0 shows everything. Undo and redo every step (⌘Z / ⇧⌘Z, or Ctrl+Z / Ctrl+Y).

Drawing a floor plan yourself: a floor placed by AI Auto Connect that has no drawing yet can be drawn by hand, for free. Draw it yourself… in its Floor Plan block opens the editor on a blank plan at the floor’s real scale, with the scene dots showing where each photo was taken. Draw the rooms around the dots, add doors and windows, and Save. Visitors see it like an AI drawing, and it can get a 3D view and a look the same way. The first drawing of a floor adds the Floor plan button to your tour where the theme has room for one.

After editing a floor that has a 3D view: if you changed its walls, the 3D view no longer matches the plan, and visitors see the flat floor plan until it is built again. After Save you are asked whether to rebuild it now; a rebuild costs what a build costs (1 AI edit per scene on the floor). Not now leaves it for later, and the Floor Plan block keeps offering Rebuild 3D view…. Renaming rooms, flipping doors, moving labels, and adding stairs or text leave the 3D view as it is. A look made from the old walls has to be made again too.

Cost and limits:

• 1 AI edit per scene analysed (its doors and windows). A scene already analysed for an earlier drawing is free, so drawing again or editing costs nothing new.
• Renaming rooms named earlier in another language into the picked language costs 1 AI edit per drawing (one more for every further 60 room names, on a very big floor); switching back to a language used before is free.
• No set limit on scenes per floor level: AI Auto Connect puts up to 100 on one, and Re-connect scenes… can add more. A big floor takes longer to draw, because every scene not analysed before is read first. Edit floor plan… opens drawings of up to 500 scenes.
• Scenes that cannot be drawn as a room (outdoor and drone views, flat photos, some halls, warehouses) are left out and named in the summary; their dots stay on the plan. Flat photos are not charged.
• Provider failures are not charged; cancelling keeps the scenes already analysed.

Known limits:

• Room sizes and proportions are close estimates, not a survey. Doors, windows and walls sit where the photos show them; the wall between two rooms can still be off by a few tens of centimetres. Walls closer than 35 cm are joined automatically.
• An open glass door can make a balcony run deeper than it is; open-plan spaces come out as one room; mirrors are never drawn as windows. The editor fixes these by hand.

Common questions:

• Why does Draw floor plan do nothing? The floor has no scale or no placed scene yet. Run AI Auto Connect on it, or place and link the scenes the note names.
• Why is a room missing or in the wrong place? Its scene was not on the plan, was in a group left unticked, or its photo could not be read as a room. Link it and draw again, or move the room in the editor. A room with no 360° photo taken in it, often a small toilet or a storeroom, is never drawn: draw it yourself in the editor (Room, R). It then shows on the flat plan, but not in the 3D view (see Cost and limits under 3D view).
• Why are there two walls between two rooms? Each room is measured on its own. Walls closer than 35 cm are joined automatically; a wider gap is closed by dragging one wall onto the other.
• Can visitors see the drawing? Yes, from the Floor plan button that Add a Floor plan button to your tour adds. Where the button goes depends on the theme: the icon buttons of Basic, Simpli and Slide Menu 1, the menu of Slide Menu 2 (once the menu is set up in the Theme tab), or the Mini bar of Clean (once it has one). Open House needs no button: it shows the drawings and the 3D view in its own Floor plan and 3D view views. Oceania Side Menu has the button already, at the bottom left. Spatial and SiteSync can’t show floor plans or the 3D view, and neither can another block layout theme (the review calls them custom layout themes) without such a button, so the review says so instead of offering it. They come back when the tour switches to a theme that shows them. The button is added once; a tour that has it says so instead of asking again. In the Theme tab it shows as Your Street View floor plans, with Use my own floor plans instead to turn it into an ordinary floor plan button.
• Does drawing again cost again? No. Only scenes not analysed before are charged.

A drawn floor can also get a 3D view: the floor plan raised into walls and floors and painted with the floor’s own 360° photos. Visitors open the Floor plan box as before and switch it between 2D and 3D; in 3D they can spin the model and tap a dot to fly down into that spot. On a floor with an up-to-date 3D view, visitors also walk from room to room in 3D when they follow the arrows or tap a dot on the 2D plan (unless the arrows are set to fade).

How to add one:

1. Draw the floor first (see above).
2. In Street View Arrows, the floor’s Floor Plan block offers Build 3D view…. The guided AI Auto Connect offers it too, in its Floor plan & 3D view step: there it builds by itself once the floors are drawn, and is paid for at Apply.
3. The dialog shows the price and your AI edit balance. Build paints the 3D view on your device (a minute or two, mostly getting the photos), saves its pictures, and only then takes the AI edits. If anything fails before that, nothing is charged.
4. The dialog then shows the saved 3D view: drag to turn it. It also says whether visitors can open it (see below).
5. Afterwards the block offers View 3D view (to look at it again), Rebuild 3D view… and Remove 3D view. Removing takes the 3D view away from visitors; Undo puts it back.

Where visitors see it: in the Floor plan box, opened from your tour’s Floor plan button. If your tour doesn’t have that button yet, the dialog and the Floor Plan block say so and offer Add a Floor plan button: one click adds it to your theme (where the theme has room for one; see Can visitors see the drawing? above). A button made by hand in the Theme tab with “Show floor plans” starts with no floor plans of its own, so use this one.

Which themes show it: Open House shows it by itself: the tour opens on the 3D view and has a 3D view button of its own. Basic, Simpli, Slide Menu 1, Slide Menu 2 and Clean show it in the Floor plan box, from the Floor plan button, and Oceania Side Menu from its floor plan button at the bottom left. Spatial and SiteSync can’t show it. Switching themes keeps the 3D view, so it is back as soon as the tour uses a theme that shows it.

Cost and limits:

• 1 AI edit per scene whose dot stands on the floor, shown before you build.
• A 3D view takes up to 60 scenes on a floor. A floor with more keeps its flat floor plan drawing, and the 3D option says so.
• Every build is charged, rebuilds included. The same build saved again within a day is free.
• It’s built on your computer, tablet or phone. On a phone, build it in AI Auto Connect: the phone editor has no Street View Arrows. A device that can’t build it is told so before anything runs, and if a build stops on a phone, nothing is charged: go on without it and build it later on a computer. Visitors can open it on phones too.
• Scenes with flat photos, or rooms with many photos, may not all show in the painting, but every scene on the floor counts toward the price.
• Only rooms with a scene’s dot inside them are built, since each room is painted from the photos taken in it. A room drawn by hand with no photo taken in it, often a small toilet or a storeroom, stays on the flat floor plan but is left out of the 3D view, however often you rebuild. To add it, take a 360° photo in that room, add it to the floor with Re-connect scenes…, then in Edit floor plan… delete the room and draw it again around the new dot (or use Draw floor plan again…, which replaces the whole drawing, hand edits included, once applied). Save, then Rebuild 3D view….

When the floor changes:

• Walls drawn again: visitors see the flat floor plan until you rebuild; the block says so with the price of a rebuild.
• Photos or dots moved: visitors keep the 3D view; the block offers a rebuild for a closer match.

From a floor plan you uploaded (shelves included):

A floor whose plan is a drawing you uploaded, such as a store’s CAD plan, can get a 3D view too, with its shelving, counters and displays standing in it. Visitors still see your drawing as the flat plan.

1. Place the floor’s scenes on your drawing, then press Build 3D view… in its Floor Plan block.
2. The walls, doors and shelves in your drawing are found for you (free), then shown over your drawing in Check the walls and shelves. Remove what isn’t there, draw what was missed with Add shelving or a counter (B), and set each type’s height (shelving starts at 1.8 m, counters at 1 m). Measure a length you know (M) sets the drawing’s scale: drag along a dimension or the scale bar and type its real length. If the floor has no scale yet, you’re asked to measure before you go on.
   • A scan, a photo of a plan or a colour plan? Press Find with AI (3 AI edits) in the check: AI finds the rooms, doors, windows, shelving, counters and furniture in it and puts them in place of what’s there. Undo brings back what you had. You pay only when it finds rooms, and finding the same drawing again within an hour is free. If your drawing prints its sizes, its scale is read from them; measure a length you know to check it.
3. Use this layout saves it and goes on to the build, priced like any 3D view: 1 AI edit per scene on the floor. A floor traced from a drawing takes up to 200 scenes.
4. Edit shelves and walls… opens the check again later. Your dots never move: they stay where you put them on your drawing.

The free check works best with clean CAD exports; for scans, photos and colour plans use Find with AI. Uploading another picture for the floor needs a new check.

A drawn floor can also get a look: the floor plan repainted in a style you pick, with your own room names, sizes, total area and scale drawn back on top. Visitors then see the new look in the Floor plan box instead of the plain drawing, with the scene dots on their rooms.

Looks on offer: Watercolour plan (hand-painted, seen from above) and Warm photo plan (magazine style, warm light). Each card has a Larger preview of a sample made from another home. Two 3D looks (Watercolour 3D and Photo-real 3D) are coming later.

How to add one:

1. Draw the floor first (see above).
2. Click Choose a look… in the floor’s Floor Plan block in Street View Arrows, or Choose a look for your floor plan… on the last screen of the guided AI Auto Connect.
3. Pick a look and click Make this look. It takes about a minute; keep the window open while you wait.
4. Review the result: Use this look saves it, Not this one drops it (the AI edits are not returned).
5. Afterwards the block offers Change look… and Remove look (with Undo).

Cost:

• 2 AI edits per look, taken only when the new look keeps your walls where they are. A look that moves walls or adds rooms is thrown away and not charged; it is tried once more for free, and if that fails too your plan stays as it was.
• If the window was closed or the connection dropped after a look was paid for, Finish your look appears the next time you open it (within a day), for free.

When the floor changes:

• Rooms renamed (or the label language changed): Update the look (free) redraws the names.
• Walls drawn again: visitors see the plain drawing until you make the look again, at its usual price.

Common questions:

• Do visitors need anything special? No. The 3D view and the looks show in the tour’s Floor plan button, on computers and phones alike.
• Do downloaded or self-hosted tours keep them? They still load the 3D view’s and the look’s pictures from PanoCool online, like the floor plan drawing itself.
• Can I go back to the plain drawing? Yes: Remove look or Remove 3D view, each with Undo.

The editor tab previously named Assets is now Library. It is the single place for everything that can be reused inside a tour: uploaded media, saved element styles, shared popup/gallery content, and complete saved elements.

How to: in the editor, click the Library tab in the left tab strip.

• The panel has four sections, switched with tabs at the top: Assets, Presets, Content, Saved.
• In every section, selecting an item inserts it at the center of the current view of the active scene.
• Sections that the current plan does not include are marked with a crown icon on their tab. Opening one shows a short explanation of the feature plus an upgrade prompt instead of the list.
• The section last used is remembered (stored in the browser) and reopened the next time the Library is opened. It is a per-browser preference, not per project.

Assets section (all plans)

• Account-wide media library: uploaded images and videos are available in every project.
• Upload with the upload button next to the search field, or drag files onto the panel.
• Formats stored: JPEG, PNG, GIF, MP4. Other still-image formats such as WebP, and HEIC/HEIF from Apple photo libraries, are converted to JPEG during upload. SVG is not supported.
• Search by file name and filter by All / Images / Videos. Selecting the active filter again clears it back to All.
• Click an asset to insert it as an image or video hotspot in the current scene.
• Right-click an asset (or use its three-dot menu) to rename or delete it.

Presets section (Cool, Super Cool, Business)

• Lists saved styles for Callout and Circle Portal elements, grouped by element type.
• Insert adds the element already styled with that preset. Blank adds the element with its default styling.
• The star marks the default preset for that element type; a default is applied automatically when the element is inserted from the Elements tab. Project-scoped defaults take priority over global defaults.
• The Global / Project badge shows the preset’s scope and can be clicked to switch it.
• Click a preset name to rename it; the trash button deletes it.
• Presets are created from the element’s content editor — see the Callout Presets section.

Content section (Super Cool, Business)

• Lists the reusable popups and photo galleries of the current project — see the Reusable popup and gallery content section for how these are created.
• Search by name and filter by All / Popups / Galleries.
• Each row shows a preview, plus the photo count for galleries or the number of places a popup is used.
• Insert adds an icon element whose click action opens that reusable content by reference. Editing the content later updates that element and every other usage.

Saved section (Cool, Super Cool, Business)

• Lists complete elements saved from this project, including their display settings, click/hover actions, and translations.
• Saved elements are project-scoped: they appear only in the project they were saved from.
• Most recently used items are listed first. Search by name, click a name to rename it, and use the trash button to delete.
• A warning icon marks a saved element whose go to scene action points at a scene that no longer exists.
• Insert drops an independent copy into the current scene. Editing that copy never changes the saved original.

Saving an element to the library

• Right-click an element on the panorama and choose Save to library…, then give it a name.
• Right-clicking the panorama lists recently used saved elements for one-click insertion at the cursor position, and Browse library… opens the full list.
• If the element’s image or video is still uploading, saving is blocked with a “Still uploading” notice — wait a moment and try again.
• Requires the Cool, Super Cool or Business plan; free accounts see an upgrade prompt.

Save frequently used icons for quick access when building hotspots. Available for Cool, Super Cool and Business plans only.

• Add to favorites: right-click any icon or click the three-dot menu on any icon in the Elements panel, then select “Add to favorites”
• Scope: each favorite can be saved as Global (available across all projects) or Project (visible only in the current project). A scope selector appears when saving; you can change scope at any time.
• Favorites section: saved icons appear in a “Favorites” row at the top of the Elements panel. Click any icon to insert it as a hotspot
• Expand view: click the expand button to expand the list view. Expanding hides the sample icons below. Click again to collapse
• Manage favorites: click the edit button to open the Manage Favorite Icons modal where you can:
  • Filter by scope (All / Global / Project)
  • Search and add new icons via Iconify search
  • Toggle scope per icon (click the scope badge)
  • Remove icons
• Context menu: right-click any favorite icon to remove it or change its scope
• Duplicate filtering: icons already in your favorites list are automatically hidden from the sample icons and recently used sections to avoid duplication
• Sync: favorites are stored locally for instant access and synced to the cloud so they persist across devices
• Cleanup: when a project is deleted, all project-scoped favorites for that project are automatically removed. On Business, where a deleted project goes to the Trash, they stay until it’s deleted for good, so a restored project has them back.

Tutorials:

• Article: Personalizing Your Workflow: Favorite Icons & Callout Preferences

Save and reuse Callout hotspot settings (colors, text, display options) as named presets. Circle Portal hotspots use the same preset system. Available for Cool, Super Cool and Business plans only.

• Save a preset: in the Callout editor (Edit Callout panel), click the bookmark icon next to the Save button. Enter a name, choose scope (Global or Project), and optionally set it as the default preset
• Browse and insert presets: saved Callout and Circle Portal presets are also listed in the Library tab under Presets, where inserting one adds a new element already styled with that preset
• Load a preset: use the “Load preset…” dropdown at the top of the Callout editor to apply a saved preset’s settings
• Default preset: mark a preset as default and it will be automatically applied when inserting new Callout hotspots. Project-scoped defaults take priority over global defaults
• Manage presets: click the settings icon next to the preset dropdown to open the Manage Presets modal where you can:
  • Filter by scope (All / Global / Project)
  • Rename presets inline
  • Toggle default status (star icon)
  • Change scope
  • Delete presets
• Sync: presets are stored locally and synced to the cloud
• Free users: the preset selector and save-as-preset button are hidden; the Callout editor works normally without presets

Tutorials:

• Article: Personalizing Your Workflow: Favorite Icons & Callout Preferences

Add interactive floor plans to your virtual tour to help visitors navigate spatially.

• Upload multiple floor plan images (JPEG, PNG)
• Name each floor plan (e.g., “Ground Floor”, “Level 2”)
• Add hotspots on the floor plan and link them to scenes
• Drag hotspots to reposition them on the map
• Customize hotspot color and size per hotspot
• Set a default color for all hotspots in a plan
• Set an active hotspot color to highlight the current scene
• Radar indicator: shows the viewer’s heading direction on the floor plan; can be toggled on/off
• Adjust hotspot heading with an interactive radar dial or numeric input
• Floor plan can be triggered from the theme menu
• How to: in the editor, click Add-ons tab, open Floor Plan section; upload an image, add hotspots, and link them to scenes
• A plan drawn by AI Floor Plan (Street View Arrows) reaches visitors through the Floor plan button it can add to the theme (see the AI Floor Plan section), which always shows the latest drawing; it can also be downloaded as a PNG and uploaded here

Tutorials:

• Video: Floor Plan for Virtual Tour

Create a Before / After effect, Day to Dusk, or any other comparison inside a tour, to showcase transformations, renovations, and staging. Visitors switch between two or more versions of the same place without losing the direction they were looking in.

How to: in the Virtual Tour Studio editor, open the Scene Menu (three-dot icon, or right-click a scene) and choose Make comparisons. Available on all plans, for photo scenes only — not for 360° video or 3DGS scenes. PanoCool Retouch has no Scene Menu, so comparisons aren’t there.

A comparison switches between photos; it doesn’t change them. To make several photos of a room look the same, such as one bed cover in all of them, edit them in PanoCool Retouch with reference images.

Setting up a comparison

• The scene the menu was opened on is added first and becomes the reference scene, marked with a Reference badge. Every other scene is aligned to it.
• Add scene adds another scene. A comparison holds up to 10 scenes, and at least 2 are needed to save.
• Give each scene a Label (up to 60 characters, emoji allowed). This is the text visitors see on the switching button — for example Before and After.
• The trash icon removes a scene from the comparison. Removing the reference scene promotes the next one, and the alignment between the remaining scenes is preserved.
• A scene can belong to only one comparison. Scenes already used in another one are not listed under Add scene.
• Only photos of the same type can be compared: 360° photos, flat photos or cylindrical panoramas. A photo’s type comes from its shape at upload: 2:1 is a 360° photo, wider is a cylindrical panorama, narrower is a flat photo. The first photo, normally the reference, sets the type, and Add scene lists only photos of that type, never 360° videos or 3DGS scenes. A note under Add scene says what was left out.
• A comparison saved earlier that mixes types shows a note under each scene that doesn’t fit, saying what to remove. It can’t be saved until then.
• Display switching button on: All selected scenes lets visitors switch from any scene in the comparison; the other option shows the switcher only on the reference scene.
• Transition effect: Slide right to left or Fade.
• Save stores the comparison. Remove deletes only the comparison being edited; other comparisons in the project are kept.
• After saving, use Preview at the top left of the editor to see it working.

Editing an existing comparison

• Open Make comparisons from any scene in the comparison — the same setup opens, with the scene it was opened from marked Current scene.
• Saving updates that same comparison; it does not create a second one.

Align heading

Two panoramas of the same room are rarely shot facing the same way, so switching between them can spin the visitor around. Aligning records how far the camera was turned, so the view stays pointed at the same thing across the switch.

• Click Align heading under a scene. Every scene except the reference has one.
• Both panoramas are shown as flattened 360° strips, one above the other, with a centre line through both.
• Find something visible in both — a window, a door frame, a corner — then drag the lower strip until it sits on the centre line. Dragging the upper strip looks around without changing the alignment.
• Zoom (up to 8×) magnifies both strips for a finer adjustment. Offset shows the angle in degrees and can be typed directly; Reset next to it returns to 0.
• With the lower strip selected, the arrow keys nudge by 0.5° (hold Shift for 5°), and Home resets.
• The strips open from small copies of the panoramas so the panel appears immediately. Load full resolution loads the originals for a sharper image; the button states the download size first.
• Close the panel with the × in its top-right corner.
• If a scene has no usable 360° preview — for example its thumbnail was replaced with a cropped image — the strips are not shown, and the offset can still be set by hand.

What visitors see

• The switcher is a row of labels for two scenes, or a column for three or more. Most themes place it automatically.
• In themes built with the theme builder, it is the Comparison block, which can be styled as pills or tabs and positioned like any other block.
• Selecting a label loads that scene keeping the current viewing direction and zoom, with the chosen transition.

Multi-language: comparison labels can be translated. They appear in Project Settings → Languages → Edit translations… under the Comparisons group, as Comparison label 1, Comparison label 2, and so on.

Common questions:

• Why does the view spin when switching between the scenes? They are not aligned. Open Align heading on the non-reference scene and line up something visible in both panoramas.
• Why is a scene missing from Add scene? It already belongs to another comparison, or it is a 360° video or 3DGS scene.
• Why doesn’t the switcher appear on a scene? Either Display switching button on is limited to the reference scene, or the theme in use has no comparison block placed.
• Does Remove delete all my comparisons? No. It removes only the comparison currently open.

Tutorials:

• Video: Create a Day-to-Night Toggle in Virtual Tours
• Video: Create a Day & Night Effect for 360 Photos
• Article: Enhancing Your Virtual Tours with Comparisons

Customize Meta Tags, titles, and descriptions for every project.

• How to: in the editor, click the Metatags tab.
• Title and Description control how the tour appears in search results and link previews.
• Image is the picture a link to your tour shows on Facebook, LinkedIn, X, and in chats. PanoCool makes it for you from your tour’s photos. See Link-preview image.
• Advanced options → Favicon (Super Cool and Business): upload a custom icon for the browser tab of the published tour, replacing the default PanoCool icon.
  • Formats: PNG, ICO, or SVG. Maximum 512KB. A square image works best.
  • Applies to every public link of the project (/p/{project-id}, @{username}/{project-slug}, white-label and custom domains) and to the password screen of a protected tour.
  • Leave it empty, or remove the uploaded image, to keep the default PanoCool icon.
  • Duplicating a project copies the favicon into the new project.

The picture your tour’s link shows is made from your tour’s own photos: by default, a view of your first scene in the Bold design, with the tour’s name, “View in 360°”, and a QR code that opens the tour. Its words are big enough to read in a small preview, and they stay above the title that X lays over the bottom of the picture.

• How to: in the editor, click the Metatags tab. The large preview under Image is what your link shows.
• Choose a design: pick one of the 13 Snapshot designs under the preview. Show all templates shows all of them. Designs with several photos use your next scenes; a tour with fewer scenes shows its first scene from other angles.
• Kept up to date: the picture is made again a few seconds after you change what it shows, such as the first scene, its default view, the tour’s name, or the SEO title. It is made while the tour is open in the editor, once its photos have finished uploading.
• Your own image: click Your own image to upload a picture instead (up to 3MB; 1200 × 630 works best), or Capture current view to use the view you’re looking at in a photo scene. Upload a different image… replaces it. Pick a design again to switch back.
• Password-protected tours: the link shows a picture only once you pick a design or your own image, so your photos stay hidden until visitors enter the password. Until then, it shows PanoCool’s image.
• Old previews: Facebook and X keep a copy of a link’s preview for a while after you change it. To refresh it on Facebook, paste the link into Facebook’s Sharing Debugger and click Scrape Again.

Download a project as a website (a zip with index.html) to host on your own server or open on your own computer.

• How to: in the editor, click Share, then Export project, then Download Zip.
• Super Cool and Business: 10 exports a month are included. Each one gives you 30 minutes to download that project again as often as you like, so those downloads count once. The count starts again on the 1st of each month (UTC). After the 10, buy more exports as on Cool.
• Cool: buy an export of one project for $9 + tax, right from Export project. From the first download you have 30 minutes to download that project again as often as you like, edits included. After that, the next export of that project is a new purchase. A bought export stays usable if your plan changes later.
• Hobby (free): can’t export or buy an export; upgrade to Cool, Super Cool or Business to export.
• Only the project’s owner can export it; collaborators and Business team members can’t, whatever their own plan.
• One export of a project runs at a time. If it’s already exporting (another tab or device), wait a few minutes and try again.
• The export waits for your latest changes to be saved, so it always has your newest edits.
• Refunds: a bought export can be refunded until its first download starts.
• To hand the tour over as an app instead, see Download a project as a Windows app. A Mac app is being built and isn’t available yet, and there’s no Linux app either; you can ask for them in Export project.

Download a project as an app for Windows 10 and 11. It opens the tour without the internet, so you can hand it to anyone on a USB stick or by email.

• How to: in the editor, click Share, then Export project, then the Windows App tab, then Buy Windows App. Once the payment goes through, the download starts by itself. Within its 30 minutes, Download Windows App downloads it again.
• Price: $9 + tax per project, on every paid plan (Cool, Super Cool and Business). It’s never included: the 10 monthly website exports of Super Cool and Business don’t cover it.
• From the first download you have 30 minutes to download that project’s app again as often as you like, edits included. After that, the next download is a new purchase.
• Hobby (free): can’t buy it; upgrade to Cool, Super Cool or Business first.
• Only the project’s owner can buy and download it.
• To open it: extract the whole zip (right-click it, then Extract All), then double-click the app inside, named after the tour. If Windows says “Windows protected your PC”, click More info, then Run anyway. The zip’s How to open.txt has the same steps.
• Keep the app next to the panocool-project folder it came with.
• In the app, View has Back to the Start (Ctrl+R) and Full Screen (F11). Created with PanoCool opens pano.cool in the browser.
• Maps and videos from other sites still need the internet.
• Refunds: a bought app can be refunded until its first download starts.

add Google Analytics ID to monitor visitor behavior, popular scenes, and conversion rates.

Protect your virtual tours with password access for private client previews or internal corporate use.

• How to: in the editor, click Share, then Password Protection. Type a password and click Set password. To change it, type a new one and click Update password; Remove password turns the protection off.
• Set, change, or remove the password at any time. Visitors must enter it before the tour loads.
• Password protection requires a paid plan (Cool, Super Cool or Business).
• Advanced options → Logo on the password page (Super Cool and Business): choose what visitors see while the tour is locked.
  • PanoCool logo (default): shows a “Powered by PanoCool” logo below the password form.
  • Custom logo: shows your own logo above the form and hides the “Powered by” line. Formats: PNG, JPG, SVG, or WebP, up to 2MB.
  • No logo: shows the password form on its own.
  • Custom logo keeps showing the PanoCool logo until an image has been uploaded.
  • Duplicating a project copies the password page logo into the new project.
• The project’s custom favicon, when set, also applies to the password screen.

A tour’s status decides whether visitors can open it: Active, Inactive or Maintenance.

• How to: click the status (for example Active) on the project’s card at https://pano.cool/projects and pick another. In the editor, open the Settings tab and choose Project status.
• Changing the status needs the Cool, Super Cool or Business plan.
• Active: visitors see the tour as normal.
• Inactive or Maintenance: the tour doesn’t open for visitors.
• When the owner’s subscription ends, their tours are set to Inactive.

On Business, deleting a tour moves it to the Trash for 30 days, so a tour deleted by mistake can come back. Other plans have no Trash: a deleted tour is deleted for good, and that can’t be undone.

• How to delete: go to https://pano.cool/projects and open the project card’s menu, pick Delete, then confirm with Move to Trash. On other plans, the confirm button says Delete.
• Who can delete: a project’s owner. In a Business team, a member can also delete the projects they made, but no others, and those go to the team’s Trash. Only the owner can open the Trash, restore a tour, delete one for good or empty the Trash, so the owner always has 30 days to bring back what a member deleted.
• In the Trash: the tour goes offline at once. Its link, custom domains and embedded copies stop working, and it leaves the projects list. Nothing is erased yet: its photos, scenes, hotspots, link and custom domains are kept.
• Open the Trash at https://pano.cool/projects/trash or with the trash button next to Refresh on the projects page, Trash in the menu on the left, or Open Trash in the note that shows after you delete a tour. Each tour shows when and by whom it was deleted, its scenes and size, and when it will be deleted for good.
• Restore brings the tour back as it was, with the same link, custom domains and status.
• Delete forever… deletes one tour for good, and Empty Trash… deletes them all. Both ask first, and neither can be undone.
• After 30 days, a tour still in the Trash is deleted for good automatically.
• Storage: a tour in the Trash still counts toward your storage until it’s deleted for good. To free the space at once, delete it forever or empty the Trash.
• Custom domains: a tour in the Trash keeps its custom domains. Adding one of them to another of your tours moves it there.
• When Business ends, the Trash can’t be opened any more: see When Business ends.
• Deleting your PanoCool account deletes everything at once, the Trash included.

Invite others to edit or view your virtual tour projects.

• How to invite someone: in the editor, click Share, then Manage Access. Under Invite people, enter their Email, pick a Role (Can edit or Can view) and click Send invite. Invitations waiting for an answer are listed under Pending invitations, and people who accepted under People with access.
• See who has answered: the refresh button next to the close button loads both lists again, so an accepted invitation moves to People with access without closing the dialog.
• Collaboration: Invite users by email to edit or view a project. Editors can manage scenes, hotspots, and media. Viewers have read-only access.
• Invitation System: Invitees receive an email with a link to accept or decline. If the invitee doesn’t have an account yet, the invitation is linked automatically upon registration.
• Limits: up to 2 collaborators per project on Super Cool, and 5 on Business besides its team (active and pending invites count together).
• Remove Access: The project owner can remove collaborators or cancel pending invitations at any time.
• Plan Requirements: Collaboration (edit/view) requires the Super Cool or Business plan on the owner’s plan. The people invited can be on any plan, including the free Hobby plan.
• Business teams: members of your Business team work on your projects without an invitation here. Manage Access is for people outside the team, such as clients. See Business team.
• Giving the project away, or sending a copy: that’s Share › Transfer or copy, not Manage Access. See Transfer or copy. The bottom of Manage Access links there too.
• Clients: there is no separate client dashboard. A client signs in on pano.cool with their own account and sees only the projects shared with them. See https://pano.cool/docs/virtual-tour-studio/agencies-and-client-work
• Owner Only: Only the project owner can send invitations and manage collaborators. Non-owners see a read-only notice.
• Shared Projects: Projects shared with you appear in your project list with a shared badge indicating your role (Editor or Viewer) and the owner’s name. View-only users cannot edit the project.

Tutorials:

• Video: Manage Access: Virtual Tour Collaboration

Send a project to another PanoCool account: give it to them, or give them their own copy while you keep yours.

• How to: in the editor, click Share, then Transfer or copy. Pick Transfer ownership or Send a copy, enter the other account’s Email, and click Transfer… or Send copy. A transfer asks you to confirm first. Nothing changes until they accept the invitation.
• Transfer ownership: the other account becomes the project’s owner once they accept, and you become an editor. The new owner can remove you. Until they accept, you can cancel the invitation; once they accept, the transfer can’t be undone.
• Send a copy: Give another account its own copy of the project while you keep yours. Once they accept, the copy is made in their account with every scene, hotspot, theme setting, reusable popup and gallery, translation and media file. The two projects are then independent: changes to one don’t affect the other, and either owner can delete theirs. The copy keeps the tour’s status and password, and counts toward the receiver’s storage. Custom domains, aliases, collaborators, comments, portfolio listing and Google Analytics settings stay with your project. A large tour takes a few minutes to copy; the receiver sees it being copied on their Projects page and gets an email when it’s ready. If it can’t be made (for example, their storage is full), nothing is added and the invitation opens again, so they can accept it once they’ve made room.
• Pending invitations: transfers and copies waiting for an answer are listed under Pending invitations, where you can cancel them. An accepted copy shows Accepted, making their copy… until it’s in their account. The refresh button next to the close button loads the list again. If your transfer was accepted meanwhile, the dialog says so, and Reload page reopens the project with your editor access.
• Invitation System: Invitees receive an email with a link to accept or decline. If the invitee doesn’t have an account yet, the invitation is linked automatically upon registration.
• Limits: Only one pending transfer invitation per project at a time. Up to 10 copy invitations per project can wait to be accepted.
• Plan Requirements: transfers and copies need the Super Cool or Business plan on both the sender’s and the receiver’s accounts.
• Owner Only: Only the project owner can transfer or copy it. Non-owners see a read-only notice.

On the Business plan, you work on your tours with a team. Each member signs in with their own PanoCool account (a free account works) and works on your projects on your plan: its features, its storage and its AI edits. Plan details: Business plan.

How to: open Team in the menu on the left of your projects page or in the menu under your profile picture, or go to https://pano.cool/account/team

• Seats: the plan includes 5: you and 4 members. Editors and viewers each take a seat, and so does each invitation waiting for an answer.
• Your projects are the team’s: every project in your account is a team project, including the ones you made before Business. Your members see all of them, unless you let projects be kept private (see Private projects). A project a member makes in the team belongs to your account, and its card says Made by and their name.

1. On Team, under Invite someone, enter the person’s email address, pick Editor or Viewer, and click Send invite.
2. They get an email, “You’ve been invited to join a team on PanoCool”. View invitation in it opens the invitation: they sign in, or create an account, with the email address the invitation went to, and click Accept or Decline.
3. Until they answer, People lists them as waiting for an answer, and the invitation holds a seat.

• They can also answer on their own Team page. Their projects page says “You’re invited to join a team.” with View.
• Invite by email only. The person’s name shows under People once they join.
• Change a role with the menu next to a person: Editor or Viewer.
• Remove… takes a member out of the team, and Cancel invitation… withdraws an invitation, so its link stops working and its seat is free again. Both ask first. A removed member keeps their own account and projects; the projects they made in the team stay yours. To come back, they need a new invitation.
• A member leaves with Leave team… on their Team page, with the same result.
• An account can be in one team at a time: to join another, it leaves its team first. An account with its own Business plan can’t join a team, and nobody can join a team whose Business plan has ended.

• Editor: opens and edits the team’s projects, password protection included, and creates new projects in the team. An editor can delete the projects they made.
• Viewer: has read-only access to the team’s projects, so can’t edit them. A viewer’s new projects go to their own account.
• Only the owner manages the team, its seats and its sharing setting; adds custom domains, the white-label domain and aliases; shares projects with people outside the team (Manage Access); duplicates projects, exports them and buys their Windows apps; transfers or copies projects to another account (Transfer or copy), so a project leaves the business only through the owner; and opens the Trash.
• To see whose team a project belongs to and your role in it, click the people icon on its card.

• On the Team page, Invite someone shows how many seats are used, for example “7 of 10 seats used”, and Seats shows how many you have and how many are left, for example “10 seats, 3 left: 5 with your plan and 5 more members.”
• Add 5 members… adds a “5 more members” pack: $79/month, billed yearly ($948/year). The dialog shows the price first: what you pay now for the time left until your plan renews, and what the plan then renews at. Confirm with Pay and the amount.
• When every seat is taken, the Team page says so and offers to add 5 more members. Add as many packs as you need.
• Remove 5 members… takes a pack off. Its 5 seats go at once, so your team, waiting invitations included, has to fit in the seats left first. The plan then renews at the lower price, and nothing is refunded for the time left.
• Swapping one person for another costs nothing: remove one, then invite the other.
• If Seats shows Ask us for more seats instead, for example on a plan PanoCool set up for you, use it to ask PanoCool for more.

A member’s projects page has two buttons that switch between the team’s projects (the button named after the team, “{owner’s name}'s team”) and Your projects:

• The team’s projects: what you create there belongs to the business. It uses the Business plan, its storage and its AI edits, and it stays with the business if you leave.
• Your projects: your own projects and those shared with you. What you create there is yours, on your own plan, without the Business plan’s features.
• A viewer’s new projects always go to Your projects.
• Joining a team starts you in the team’s projects. The choice is saved on your account.
• Opening a team project you edit moves you to the team’s projects, and opening a project of your own moves you to Your projects, so the AI edits you spend match the tour.
• A team project always uses the Business plan, whichever button is picked.

• The owner decides on the Team page, under Projects, with Members can keep projects private. Off, the default, everyone in the team sees every team project.
• On, a member can keep a project they made to themselves and the owner: Keep private in the project card’s menu. Share with the team shares it again. A private project shows Private on its card.
• The owner sees members’ private projects too, and can keep any of their projects from the team the same way.
• Turning the setting off shares every project with the team again.

• The plan’s 500 AI edits a month are one pool for the team. While an editor works in the team’s projects, all their AI work spends the pool: in the editor, and in PanoCool Retouch and the other tools too.
• Work in Your projects, and a viewer’s AI work, spends the person’s own AI edits. AI edits a member buys for their own account can’t be used for the team’s projects.
• AI edit packs and an AI plan bought on the owner’s account add to the pool. A member who runs short asks the owner to add more.
• A member’s Billing & Usage page shows their own AI edits under AI tokens and, while they work in the team, how many are left in the team’s pool.

When the owner moves to another plan, or Business ends after a cancel or a failed payment:

• Members lose access to the business’s projects. The projects stay with the owner.
• Any “5 more members” packs end.
• The memberships are kept, so the team comes back if the owner subscribes to Business again.
• Members keep their own accounts and projects. What they create goes to their own account, and their AI work spends their own AI edits.
• The Trash can’t be opened any more. Projects already in it are deleted for good when their 30 days are up; to get one back before then, email support@pano.cool.
• The owner’s account follows its new plan, as for any plan change or cancel: see Change, downgrade or cancel a plan.
• A failed payment: while a Business renewal payment is overdue, members can’t open the team’s projects. Paying brings them back; after 7 days unpaid, Business ends.

Use Callout Hotspots to add a short, styled note that pops out from a point in the panorama. It is useful for highlighting property details, labels, features, instructions, or points of interest.

• Add custom text with multiple lines
• Show a linked scene thumbnail, upload a custom image, or choose an icon
• Customize colors, image/icon size, circle size, rounded corners, padding, blur, and opacity
• Control when the callout appears as the viewer looks around the tour
• Save favorite styles as presets for reuse on other callouts
• A callout belongs to one scene. To show the same callout in other scenes, copy it into each one: right-click it › Copy, then in the other scene right-click the panorama › Paste copied element. See Create hotspot.

Tutorials:

• Video: Customize Callout Hotspots
• Article: How to Use & Customize Callout Hotspots for Virtual Tour