Change, downgrade or cancel a plan
- Open Billing & Usage in your account at https://pano.cool/account/billing and find Subscription. Change and Cancel there both open the pricing page at https://pano.cool/pricings
- To move from
Super CooltoCool, click Downgrade on the Cool card. To go back to the freeHobbyplan, click Down grade on the Hobby card; this cancels the paid plan. - Confirm in the dialog that opens.
When a paid plan is cancelled:
- It keeps every feature until the end of the period already paid for. The pricing page shows Active until that date, and Enable auto renew keeps the plan after all.
- After that date the account is on
Hobbyand its storage limit drops to 500 MB. Files over the limit are permanently removed, so download extra photos before then. - For what happens to custom domains, a white-label domain, collaborators and aliases, see Agencies and client work.
- Cancelling a Storage add-on works the same way: the extra storage lasts until the end date, then the main plan’s storage limit applies and files over it may be permanently removed.