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Docs: Overview

Change, downgrade or cancel a plan

  1. Open Billing & Usage in your account at https://pano.cool/account/billing and find Subscription. Change and Cancel there both open the pricing page at https://pano.cool/pricings
  2. To move from Super Cool to Cool, click Downgrade on the Cool card. To go back to the free Hobby plan, click Down grade on the Hobby card; this cancels the paid plan.
  3. Confirm in the dialog that opens.

When a paid plan is cancelled:

  • It keeps every feature until the end of the period already paid for. The pricing page shows Active until that date, and Enable auto renew keeps the plan after all.
  • After that date the account is on Hobby and its storage limit drops to 500 MB. Files over the limit are permanently removed, so download extra photos before then.
  • For what happens to custom domains, a white-label domain, collaborators and aliases, see Agencies and client work.
  • Cancelling a Storage add-on works the same way: the extra storage lasts until the end date, then the main plan’s storage limit applies and files over it may be permanently removed.