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Docs: Virtual Tour Studio

Multi-language tours

Reach international visitors by offering the same virtual tour in several languages. Visitors switch between them with a language selector on the published tour.

Tutorials: a step-by-step guide and a 1-minute video. In the editor, the Tutorial video and Help doc buttons at the top of the Languages panel open them.

  • Available on the Super Cool plan. On other plans, selecting Languages in Project Settings shows an upgrade prompt.
  • Up to 5 languages per tour: the language the tour is written in, plus up to 4 translations.
  • Changes in the Languages settings save on their own; there is no Save button.

How to set it up:

  1. In the editor, open Project Settings (the Settings tab) and select Languages.
  2. Turn on Multiple languages. Turning it off again hides the selector and visitors see the original language; the languages and translations are kept.
  3. Check the Original language: the language the tour’s text is written in. Visitors start in it, and it fills in for anything not translated yet. If the tour is actually written in another language, pick that one here. This relabels the tour’s text; it does not translate it. A language already listed under Translations can’t be picked; remove it first.
  4. Under Translations, click Add language and choose one (type to search by its English name or its own name). Each language shows how much is translated, for example “12 of 69”.
  5. Click Edit translations… to translate. Right after a language is added, a hint under that button names it as still to translate.

To remove a language, click its trash icon. Its translations are removed with it; if it had any, a notification offers Undo for 10 seconds.

Translating:

Edit translations… lists every text of the tour that can be translated, in groups: the project’s name, description and SEO texts, scenes, hotspot texts, popups and galleries (reusable ones included), menus and theme texts, comparison labels, and the viewer’s own labels such as “Loading…”. Pick a language on the left; each row shows the original text and its translation. Search, or filter by Translated and Untranslated. A field left empty shows the original text to visitors. Click Save translations to publish the changes; closing the window with unsaved changes asks first.

Translate with AI:

  • Translate N empty fields with AI fills every field that has no translation yet in the selected language, in one go. Existing translations, and anything typed while it runs, are left alone.
  • The results are drafts, each marked AI until it is edited. Review them, then click Save translations: nothing reaches visitors before that.
  • Formatting, links and images in popups are kept as they are, and so are 360° views and gallery photos; gallery captions are translated. A field the AI can’t translate without changing its formatting is left empty to translate by hand.
  • Descriptive names such as “Kitchen” are translated. Names of businesses, brands and people are kept, though some languages write them in their own script.
  • Cost: 1 AI edit per language per run, whatever the size of the tour. It is charged only when the run succeeds; a failed run costs nothing. With too few AI edits, the window says so and links to Get more AI edits.
  • One run takes up to 200,000 characters of text, far more than a typical tour.

Starting language (shown once the tour has a second language):

  • Match the browser’s language: visitors whose browser is set to one of the tour’s languages start in it; everyone else starts in the original language.
  • Put the language in the link: when a visitor switches language, the address gets ?lang= (for example ?lang=vi), so a shared link opens in the same language. A link that already has ?lang= opens in that language.

Language selector (shown once the tour has a second language):

  • A preview shows the selector as visitors will see it.
  • Style: Auto (tabs for 2 languages, a dropdown for 3 or more), Tabs, or Dropdown.
  • Position: pick one of six spots: top or bottom, at the left, center or right. To fine-tune, drag the selector in the Theme tab; it stays anchored to the nearest edges on every screen size. Snap back returns it to the picked spot.
  • Labels: the name shown for each language, its own name by default (for example “Tiếng Việt”). Short labels such as “EN” suit tabs on phones.
  • Colors: Use theme colors follows the theme’s palette and highlights the current language the way the theme highlights a selected option. Turn it off to choose the background, highlight, highlight text and text colors; they start from the colors visitors see now.

Common questions:

  • What do visitors see where a translation is missing? The original language’s text.
  • Can an AI translation be corrected? Yes. Edit the field like any other and the AI mark goes away. Running AI again only fills the fields that are still empty.
  • Why can’t a language be picked as the original? It is already a translation. Remove it under Translations first, then pick it.